The Westin Beach Resort & Spa, Fort Lauderdale

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1329 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Best customer service!

    Reviewed by joyb428(Coral Springs, Florida) on Jan 21, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our stay was perfect thanks to the wonderful staff. Especially Daniel and all the front staff..our water view room was perfect and we were treated wonderfully. The beach is a short walk and the Heavenly Spa is our favorite! Trina gave me the best facial I’ve ever had and the front desk Ashley and Lisa were also great Thank you all!

    Excellent Customer service.

    Reviewed by SammiGirl97(Battle Ground) on Jan 20, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This Hotel is not only beautiful and a great location but is has top notch employees that will go above and beyond to make sure things are perfect before, during and even after your stay. I will never choose another resort when I head to Fort Lauderdale. Thanks to Jashenya (I hope I spelled that correct ) and Robert the manager. Marriott is lucky to have you both as employees. Thank you for all you did for me and all you do for your customers!!! With all the covid craziness and changing of travel plans it's so difficult to find places that work with people and make you feel important. It's hard to know who to trust with your travel plans right now and I tell you, this is a place you can count on. Thank you

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Kudos to Awesome staff!!

    Reviewed by sarahmA4838KL(Fort Lauderdale, Florida) on Jan 18, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel was amazing and very accommodating! Alyssa and Daniil made our stay more memorable & enjoyable. Every morning they always greeted us every single time we walked in the lobby. I’ve been seeing them helping each other and asking every guest how’s they stay so far. The Westin customer service is bomb! I really enjoyed my stay here with my friends. I recommend this place for anyone visit I’m really looking forward to coming back!!

    Excellent attention

    Reviewed by nangelyng() on Jan 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent attention, a good place to go with the family and rest. The perfect disconnection from the world. The super nice staff and total comfort in their spaces and rooms. I would recommend it a million times more

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Great Customer Service

    Reviewed by Matt M() on Jan 07, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My family has owned with Marriott for over 25 years and always enjoyed their properties. My fiancé and I decided to try out the Westin Ft Lauderdale resort for a night while visiting the city. During our stay we had some issues with our room that we were disappointed about. Daniel, the General Manager, spoke with us and went above and beyond to resolve the issues. We were extremely satisfied with his kindness and customer service. While our overall experience with the Westin was a 3/5, I would give Daniel a 5/5 if I could.