Holiday Inn Huatulco

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 287 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great hotel and wonderful staff

    Reviewed by robmV1551OJ() on Mar 18, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We enjoyed our week at the Holiday Inn. We were treated so well by the young gentlemen at the desk. A small pool is a slight drawback, but really...only a first world problem! I would encourage management to enforce the "100% smoke free" signs posted throughout hotel. Thanks Holiday Inn!

    Escaping Canadian Snow

    Reviewed by Shelbyanners(London, Canada) on Mar 08, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed for 2 weeks facing the marina. Hotel has a small pool but always room for swimming. 5 minute walk to the beach. Tons of restaurants in the area and taxis are cheap. No need to eat Mexican every night. Choices from wood fired steaks. Italian and lots of seafood. Also dined at the restaurant within the hotel for breakfast and lunches. Service and food were great.

    2nd time there. Was there in January for 2 weeks.

    Reviewed by Angela P(Calgary, Canada) on Feb 29, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The rooms are large and very clean. The bed and linen are comfy. Big white fluffy towels. Coffee maker in the room for me is a big plus. I kept a glass mug and coffee cream in my ice bucket. Works for me. Air conditioner worked great because it's Hot there. I go all inclusive, breakfasts are very good. The menu didn't have a lot of variety. I would like to see more Mexican food on it. I ate a lot of fish , which is fine with me. Don't expect steak. Because there isn't any. Salads were great ?? lovely cakes , good ice cream . If you a looking for fine dinning forget it. This is not for you. But I will return there again next winter. It safe , clean , great location. That's what I want. And I did not have or ever have any problems with their service. They were always very kind and friendly. Sometimes a little slow but who cares we are on vacation in Mexico.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-4

    Value

    Value-5

    Depends what you're looking for

    Reviewed by fishing5652() on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We just returned from two weeks at the Holiday Inn Huatulco where we purchased accommodation and breakfast only; and enjoyed dinners at multiple Huatulco restaurants -- very happy with our decision. Pros: friendly helpful staff, clean rooms, tasty breakfasts; washer and dryer for guest use; good access to restaurants and beaches and bus service; safe area day and night; rooms have tile floors; air conditioning works well; rooms don't have a musty or moldy smell (unlike some hotels next to the ocean); hotel has an elevator and accessible rooms for folks with mobility issues. Cons: small pool with only 12 lawn beds; TV channels have no Canadian and little English content; small selection of foods on dinner buffet; no fridges in guest rooms; service in restaurant is inconsistent (lack of training); entertainment provided on Sunday only. This is not a resort hotel with programs and activities for children or adults so if you want the resort experience book elsewhere. Most guests we met were Canadians in the 40+ age group. Overall we were happy with the hotel and staff; however we're really glad we didn't book the all inclusive meal package. We ate only one dinner at the hotel (a la carte menu) and 2 of the 3 at our table were happy with the food. When booking we requested a room in a quiet location but were given a room facing the main thoroughfare, a noisy street. If you are a light sleeper I recommend booking a room that doesn't face the street.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    A chainhotel without human dimension

    Reviewed by ManuelGrosselet(Mexico City, Mexico) on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    we are a birder group and impossible to have breakfast before 7 am, except if we paid extra. We just asking for bread, fruts something we can pick up. The personnal laundry doesn't work and need to paid extra if we need laundry. No place to refeel water except at the bar and in the gym in the all Hotel. And water in Huatulco is crucial. The flush system in the bathroom have just one option, no t saving water at all, and they put there are concern by water saving.. A joke. A politically clean message, but not a true intention. Anyway if you comes for beach why not, not for responsible turism.

    Individual ratings:

    Location

    Location-2

    Service

    Service-2

    Value

    Value-3