Ka'anapali Beach Hotel

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 7049 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great location and dated rooms

    Reviewed by Elie007(Salt Lake City, Utah) on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The location and the proximity to the beach were great. We stayed at their oldest building. It is very dated. The bathroom and the sink areas were very tight. If the closet door is open, you won’t be able to access the bathroom. It seems they have newer rooms in different buildings. The staff was great a d the overall experience was good.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-2

    Service

    Service-5

    Value

    Value-4

    Old Smelly Room

    Reviewed by r0eel20(San Diego, California) on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Old Hotel Rooms building are Dirty carpet and smelly Depressing room, Costco Hotel Package.You will end up upgrading your room to different buildings and it will cost you more $$$$. I will get differently give a call costco travel about this matter.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-2

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-2

    A very pricey Inn

    Reviewed by Regretfulguest() on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The room is outdated, old and smells old. The price is for a 4 star hotel but the room and the hotel is nof a 1-2 star hotel. Very expensive! Will not recommend! Better to stay in a house for rent. I regret I picked this hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-1

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    So disappointing ??

    Reviewed by B1214CFdavidp(Windsor and Maidenhead, United Kingdom) on Apr 05, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    First time to Hawaii 25th wedding anniversary. Paid for beach front room. Arrived to a bag and grab lunch...waited for our room. Rm #486. We were not made aware of the entire hotel being a construction zone and updates in progress. Dirt flying everywhere contractors drilling on room above us, next door and beeping of heavy equipment all around. Opened patio deck doors to get a wind come through to dump construction dust on the patio and in the room ... I am so angry .

    below average stay

    Reviewed by Trip819014() on Apr 05, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Not a good room at all - no good view of the ocean and the rooms are old with dirty carpet. Sliding door to the toilet is a pain to pull. And the air conditioning was very hard to turn on and not effective. Speed of the fan could not be controlled at all!! We lost water in the shower at the peak hour i.e. in the evening when everyone comes back from the beach - caught in the middle when I had shampoo in my hair and the water is gone! There is no drinking water available - the shops in the hotel shut down at 6 PM, 1 vending machine in the whole hotel and it was broken most of our stay and if you order water from room service, you get unfiltered water in a glass. SHOCKING!! Overall, reception staff is good and friendly but still not worth the price!

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1