Overview
This deluxe resort on the Kohala Coast is set on the largest white sand beach on the island; world-renowned for swimming, bodyboarding, sunbathing, snorkeling, and the Hapuna Golf Course, an 18-hole championship course. The hotel has undergone an exciting transformation including newly renovated ocean facing guest rooms, lobby, pools, and restaurants. Guests also enjoy signing privileges at the Mauna Kea Beach Hotel and complimentary evening dining shuttle between resorts.
Resort fees include
- Guests who booked after February 17, 2020 for travel before December 19, 2020 will have their resort fee waived.
- two bottles of water daily
- One hour snorkel gear rental daily
- One bucket range balls daily
- One time 10% spa service discount at Hapuna Spa
- 20% discount on golf merchandise at Pro Shop daily plus one eco-shopping-bag per room per stay
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
249
Inclusions
Rooms
Amenities
Location
Reviews
Best Beach Resort on the Big Island
Wesley N on Mar 22, 2024
So - there is no better beach on the Big Island - and the Westin is the best place to experience the waves, water and whales. We had a great view from our room - must have seen a dozen whales - (several breaching!) The concierge desk was so helpful, helping us with dinner plans, car rentals, and day trips. Amy is a particular gem. She is super knowledgeable about the island and made us feel like VIPs. Loved the live music under the stars. And the breakfast buffet was stellar. I could watch the ocean from that balcony all day. Meridia took such good care of us... hospitable portions, fantastic ingredients, creative prep. The whole package. It was a great trip. Highly recommend.
Bonvoy Buyer Beware
Ric S (Charlotte, North Carolina) on Mar 19, 2024
I used my bonvoy points to purchase 2 rooms for two nights at the Westin Haupuna. I was sent a conformation letter stating that the 2 rooms for 2 nights were paid for including a charge of 174 for the remainder that was not covered by the points. After returning from our stay we received a notice that the second room was not paid for by my Bonvoy points despite the fact that I received a confirmation stating that it was completely covered. My credit card was charged an additional 1,172.00. We contacted both Bonvoy and the manager Daniel Morales. Although he was very professional he insisted that Bonvoy should have sent us two E certificates. I have never heard of an e-certificate for a stay before so this was news to me. Bonvoy customer service just ignored my inquiry, stating that the reservation was not booked appropriately. I went to their sight and booked directly using my points I don't know how their computer problem was my fault. I contacted them again and was told that I could not book two rooms a the same time or it would make this kind of booking error. To make a long story short I am still in limbo with Bonvoy.......BEWARE!!!!!! The rooms were nice and clean , the view was obstructed even though we were "upgraded", the beach chairs were removed at 4:30 because it is a public beach. There was a used toiletry item at the hot tub, one of the hot tubs did not work for most of the stay. I never saw anyone working at the pool handing out towels or cleaning the pool area. The restaurants close very early. We dined at the Meridian one night, the service was outstanding, the food was outrageously expensive and actually partially inedible. The beluga lentils were over salted. The fish was so over cooked, it was almost not worth eating. The empanadas were excellent. We booked activities outside the resort so cant really attest to the amenities that were provided. Should have stayed at a Hampton Inn! Will not be returning to this property or any Marriott property for that matter.
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