Caesars Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 25036 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent service

    Reviewed by josephsR8488BR() on Jan 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just checked in as a diamond member in the separate check in area and received truly exceptional service from an employee named Leallysa. It’s amazing how a person treating others even beyond how they wish to be treated can make such difference. What a great way to start my stay at Caesars!

    Pickpockted - Security Didn't Care

    Reviewed by Robert S(Atlanta, Georgia) on Jan 19, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Was visiting Caesars and got my money clip picked from my pocket. Lost almost $1000, my Driver's License and a few other items, thankfully, no credit cards. Within around 3 minutes, I realized what had happened and tried to report it to Security. The guy could care less. He gave me a slip of paper with a website and said I had to fill out the report online. Then next day, went back the lady gave me a piece of paper to fill out and said they would look at videos, but that was about it. Does this happen so frequently its a common occurrence? Won't waste my time or money there again. How TRULY DISAPPOINTING.

    Terrible customer service

    Reviewed by TOAL1958() on Jan 19, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    All around terrible experience at check in and check out. Had to switch from a smoking suite to a non smoking regular room but hotel refused to change price. Managers were rude and clearly lied to us and would not give us any price info on the non suite room other than they had to charge the suite price. Very unprofessional. At checkout we had a 100 gift card but their system was not working so they could not apply so I am stuck with a gift card for a hotel I am not going to return to. This was a six night stay and started bad and ended bad. Much better choices on the strip. No reason to be treated like we were. It is amazing how they have no concept of customer service

    Keith Urban

    Reviewed by Guide65107682246(Bryan, Texas) on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best Show I’ve ever seen! So much more than a concert! Not a bad seat in the Colosseum. The charge for parking is my only complaint I have at Caesars. The food is great, employees wonderful, rooms are nice. Numb’s are the best drink in Vegas. Great experience!

    Review

    Reviewed by serojm2017(Rancho Palos Verdes) on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    great facility and great food. I have been using the Harrah's facilities during the past 20 years and always enjoyed their hotels, food, casino and shopping facilities. i recommend the Harrah's facilities to anyone who plans a vacation to Vegas.