Excalibur Hotel Casino

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 12248 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    HORRIBLE ROOM/SERVICE

    Reviewed by dnky9801() on Sep 25, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Rooms dust, dirty and old scratched up furniture. Pipe busted and there was water all over floor and my belongings. It took them 11 hours to move me to a different room. The second room was dusty and dirtier than than the first.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-3

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    Great time at the Excalibur Casino & Hotel

    Reviewed by inkstarz500(New Orleans, Louisiana) on Sep 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    They did a great job everyone was nice and helpful my entire trip. I wanna thank all the staff i will be coming back to stay at the Excalibur and i will refer my friends and family to this hotel. Great location and very clean rooms.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nice Stay

    Reviewed by Tony_15_108(Gulfport, Mississippi) on Sep 25, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I was later than the rest of my family in getting here, but when I arrived I was surprised as to how nice the room was for the age of the complex, everything was well cared for on this property even though it looked dated. I would stay here again.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3

    Good but...

    Reviewed by RRMT(Houston, TX) on Sep 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Although I had a good stay, Customer service was faulty, with folks that really did not care much... It went there for my wedding and asked if there was at least a room service to order something on the room, but I was (barely) told that I need to order food and drinks online. Which I could give my (then future) wife a better experience and had heard great things about the property, but was not what I thought. Either way, was not too bad. Except when I got stuck on the elevator on the 25thn floor.... But it was easy to get out, so... no foul.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-4

    can improve quality

    Reviewed by reyesflorida2020(Fort Myers, Florida) on Sep 23, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I give this medium rating because when I started to get to the hotel room I began to have problems with the room because the television did not work AND it smelled ugly, then I asked to change the room and then they sent me to another much further away, the television It didn't work either and also the hot water didn't work either. I was much more surprised, because the room did not have a pleasant smell and also the implements that were inside were very old. Also a bad impression because the bathroom was very short and not properly cleaned.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-5

    Rooms

    Rooms-1

    Service

    Service-4

    Value

    Value-3