The Palazzo at The Venetian

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 18683 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Wonderful stay

    Reviewed by candancetrotter() on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The rooms are wonderful! The staff was amazing. Went above our expectations to get us the our military discount. It was such a pleasant experience we decided to book an extra night worth every penny spent

    Amazing hotel with amazing service

    Reviewed by paulahE3899TR() on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We took a red-eye in to Las Vegas and got there very early in the morning. Of course there were no problems with getting into a room or finding someone to help us. Our room was spectacular. The beds were super comfy and the room was gorgeous. But not only that it was really really clean. He loved being able to walk around in the Venetian and the Palazzo shopping areas and restaurants. What are the pool area may not have Lazy River and waterfalls we did not have a problem getting into the pool area and had access to both the Venetian and the Palazzo pool areas. One reason that we actually switched from the Mandalay Bay was because we saw some reviews that said that people had been there for several days and where not able to even get to the pool. Both Venetian and Palazzo pools were very nice and the staff were very attentive and getting food orders and drink orders. To be honest we don't really do much gambling but a little bit of gambling that we did it was nice and the people working in the casinos were very nice as well.

    Las Vegas getaway

    Reviewed by michaelventura(Wading River, New York) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Palazzo hotel was outstanding. Went with Son, daughter in law and 16 yr. old granddaughter. First trip for them. They loved the hotel, shops and restaurants. Even with the COVID situation the hotel staff was outstanding.

    Nice getaway at a nice hotel

    Reviewed by PickyTravelerAtoZ(San Diego, California) on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    After having been cooped up for over a year, it was nice to escape our home. To be honest, the Palazzo was one of the highlights of the trip. We did not know what to expect with all of the restrictions. The check in line was super long, but Jaenne was nice enough to put us in a room that had a pull out sofa for my teenage son to use. The room was spacious, clean. The shower water pressure was not good and the A/C auto setting did not work well. We were not happy about paying the resort fee, since we were not able to use the pool with it's capacity rules. Overall, given all that was going on, our room was a pleasant part of our trip. The restaurants on the property are amazing...Black Tap, Yardbird and Delmonico are a must try.

    Individual ratings:

    Location

    Location-4

    Service

    Service-4

    Nice rooms and decor but poor service

    Reviewed by Ocom41(New York City, New York) on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Room was nice with a view. I expected to be on a higher floor. Service was poor :looong check in, almost half an hour and housekeeping service overwhelmed. Towels and pillows for our kids were missing. We asked for them wIthout success. Unacceotable in that kind of hotel!!