Planet Hollywood Beach Resort Costa Rica

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1670 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Costa Rica 2019 Family Vacation

    Reviewed by Discover585939() on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Planet Hollywood Costa Rica is a great place for a family vacation. The staff treated us like stars! The club members had activities for all ages. We were with a group of 14 ages ranging from 8 years old to 62 years. The resort is only a year old and in pristine condition. The rooms were immaculate - we received turn down service every night, the rooms were always clean and the fridge always stocked. We ordered room service one night and it came quickly - they even called to confirm our order. One of the days they had a Master Chef competition for the kids. They decorated a cake and the hotel chef judged. The kids loved it. We sat by the pool and the ocean on different days and our waiter, Wilber, always found us and made sure we always had drinks and food. We never had to leave unless we wanted to. The entertainment crew was so fun and always got the crowd going. We did the master chef, relay, fitness challenge. We always had a good time and the prizes were great! We won shirts and even a private cabana. Jason, Jorge, Eric, Geronimo, Carlotta - were all fantastic and kept the crowd having fun!

    Aqua Challenge

    Reviewed by Steve_Tiss(Toronto, Canada) on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing staff energy and support. The Center of the action is at the pool with Geronimo. Take it in and enjoy the fun. La Vida Loca. Pure Vida. My complements to Charlotte, George, Eric and Jason... the fitness and entertainment team.

    Amazing resort and excellent staff

    Reviewed by John H(Beaumont, Canada) on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Eric, Jorge, Geronimo, Carlotta, and Jason from pumped were excellent staff around the pool with fun competitions and games to make everyone feel welcome and have a good time at the pool. The resort is beautiful and looks just like new. Thank you so much, John

    Quick Family Scape

    Reviewed by X6807ZWoscarp() on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great Location, really close to Liberia, very nice rooms, best desingned rooms I've seen. Great activities organized by Jerónimo ,Erick, Carlote, Jorge and Jeison from entertainment team. Last night's silence party was really fun and diffferent

    Good trip

    Reviewed by G2597WBsamanthag() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a great time at this resort, the accommodations and hotel itself was amazing, by far the cleanest resort I've ever visited. We had no problems with the hills but if you have mobility issues it is definitely something you need to consider, especially if you are going during the busy season as golf carts fill up fast. The staff were wonderful and so friendly, especially the entertainment staff and bartenders at the pool bar! Steak house, and sushi were the best we went to each twice because of the friendly staff and great food. We visited at the start of busy season and I don't know if it was because they were in-between seasons or if it's always like this but they never had enough restaurants open at night to accommodate all the guests. We did not do star class because (personally) it seems like a rip off but this meant we could not reserve any of the restaurants at night. We didn't think this would be a big deal but when they also don't open the buffet at dinner and don't have all of their specialty restaurants open either it makes a big difference. We waited for 45 mins to an hour 3 of the nights because they shut so many of the options down and could no accommodate everyone at 3 of their small restaurants. Not sure who planned that one out... A lot of people mentioned the noise at the pool but there was no issue for us. They didn't even start playing music until 10:00 am and it definitely was not loud enough to hear from our rooms. The pool is also only open until 7pm so noise definitely isn't an issue in the evening... Only other thing I would mention is for the people who like to stay up late and have some drinks but not have to be in a disco/bar then this is not the place for you. The bars shut down really early and the only thing open is their sports bar that turns into a very loud club. Beach was beautiful and the resort was very close to the airport which was wonderful, check was very easy and the front desk staff were wonderful!