Hilton Garden Inn Kauai Wailua Bay

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1399 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice hotel

    Reviewed by nelsnelsm(Walnut, California) on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is a simple hotel, close to the water. We had a very nice room with a view. There are no lanais, at least on our side of the building as I could tell, but you can open the large window to listen to the waves. Location is good, between Princeville and Poipu beach and not too far from the airport. The staff are welcoming and accommodating. The only thing that I would improve is the food at the restaurant. They should bring it up a notch, have a little more sophisticated food. We tried the fish of the day and it was dry, we tried the hamburger and it was also dry, not enough sauce on it. I have to say the French fries were good. It is more of a cafeteria level food than a restaurant. Looking at the menu, I wish I can take every item and make it better. I am sure people would enjoy it more.

    Anniversary Trip

    Reviewed by mikep20182019(Fresno, California) on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We came here for our 1 year anniversary and I’ve got to say that I was thoroughly impressed with the entire trip. The hotel is located in a good location, halfway to Poipu and Princeville, it has a protected beach area out front so you can get in the water even if the rest of the waves are rough. They have a great walking path nearby the hotel and the pool jacuzzi and tiki bar are great. When you check in you get a complimentary bike rental which was fantastic and complimentary mi-tai’s each day. We stayed in an oceanfront king room and the view was beautiful and the ocean breeze was amazing. Others talked about the roosters waking them up, we were on the third floor and barely ever heard them so I think that’s a little drummed up and I wouldn’t make that a dealbreaker. We looked forward to the made to order breakfast and buffet each morning and it was a nice touch considering how much food costs everywhere else on the island. Lastly, I want to say that the service from the staff was the best I had received at any hilton property I’ve ever stayed at and that means a lot considering I stay at 10+ Hilton’s a year. They went over and beyond to make us feel welcome and special, by the end of the trip they actually knew me by first name. I was really happy that we stayed there it was a fantastic stay.

    Great, affordable property

    Reviewed by carriecurriegm54() on Jan 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a great affordable, centrally located property. very clean, great staff. We weren't in our room a lot but the best thing for us was being centrally located and we could get everywhere we wanted to go within 30 minutes or so.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Not a great Hilton experience!

    Reviewed by 222ph2020(Rijmenam, Belgium) on Jan 08, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Below par and no value for money experience - definitely not going back. Very noisy rooms, they even provide ear plugs in the room, so I’m assuming they are aware of the noise. Free parking and location were nice.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-2

    Value

    Value-2

    Great Hotel

    Reviewed by Peggie K(Austin, Texas) on Jan 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We really enjoyed out stay here. We weren't at our hotel except to sleep. Because of that, we chose a less expensive hotel option. This was the perfect spot for us. They have a lovely pool but unfortunately we didn't have time to use it.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5