Hilton Los Angeles Airport Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6113 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Geat room with runway view, front desk staff excellent. Poor restaurant service.

    Reviewed by David M L(Miami, Florida) on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    As Hilton Honors Gold member I was upgraded to great room with runway view on Executive Floor. Front desk staff (the two persons I spoke with) were welcoming, professional and helpful. This service was very much appreciated after having endured 18-hours flying from Bangkok, Thailand via Singapore. Unfortunately my experience at the Hilton Hotel's Landings restaurant did not match the great experience with the room and front desk. The Landings' service was extremely slow and unwelcoming. I finally had to ask just to place an order, then had to move to a table from bar to get served. When the order finally arrived, the food was mediocre at best, and waiter was somewhat surely. I give the hotel 5-Stars, and restaurant 2-Stars. Furthermore, the shuttle driver TO the airport the next morning was very rude, and even dropped my at the wrong location.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Insulation?

    Reviewed by flowerlady64(Durham, United Kingdom) on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The lobby at this hotel looks grand and impressive. They hold seminars and conferences there so it is very busy and noisy. Our room was spacious and had everything we needed but it faced the end of the airport runway and was so noisy. Also as the sun came up it heated the windows to the extent there were cracking noises and you were unable to touch the glass for fear of being burned. I would have thought an airport hotel could do better than this for insulation as we have stayed at many and never had a problem like this before. The airport shuttle was crowded on pick-up from the airport but much better when we caught our flight. Shuttle driver was helpful. Food here is expensive as it is in other airport hotels we have stayed at. Not sure if we would return.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-3

    Value

    Value-4

    Great location, but busy and room needed update

    Reviewed by Ian B(Silver Spring, Maryland) on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    One of the closer hotels to LAX, we used some Hilton points to stay here as we had an early flight home the next morning. The location was very convenient and we were even able to drop off our rental car and walk to the hotel. The rooms are average sized and somewhat updated, but still middling compared with other Hiltons we stayed at. We were very fortunate to be able to eat breakfast at the executive lounge on the 16th floor, which was well stocked, but some of the warm items had already gone cold. The shuttle is regular, but very busy. We were lucky as some folks behind us could not get on as the shuttle was full. Leave yourself plenty of time to get to the airport if it's a busy time like the holidays! A few other guests just called Ubers / Lyfts to pick them up instead. We'd consider a return if the need arises again.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    Fantastic everything I thought the Hilton would be

    Reviewed by cheesecakecarrie() on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Who knew that you can use a hotel for the day rate? Messed up my car rental and return flight timing. Exhausted and didn’t want to hang out at the airport with luggage for 10hrs. Fantastic rate, great amenities and an airport shuttle! Wonderful experience. We were able to relax, nap and shower. Easy return back to the airport, they took very good care of us. Definitely returning!

    Best concierge ever

    Reviewed by misaelr464(San Jose del Cabo, Mexico) on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best concierge who checked me in at 11:00pm Best attitude ever wonderful guest experience , i wish to remember his name, not sure cause i'm mexican if is ok to say he was a tall on his 45 afroamerican

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5