Homewood Suites by Hilton Anaheim Resort/Convention Center reviews
2327 TripAdvisor reviews
Great trip
joey h (Las Vegas, Nevada) on Mar 15, 2024
I wanted to write this review and let people know how fantastic the accommodation and the guest service was here at this Hilton,. When you tend to stay to Hilton,,, there are certain things that you expect, especially being a diamond member like myself, and I was blown away by the level of customer service That they put into this hotel going in and opening the fridge and they're being an assortment of drinks and snacks on the counter was so pleasant and wonderful and made that trip fantastic. The breakfast and the morning now obviously you can tell that it's very basic food, but whoever cooked it obviously added just a little bit of care and concern and flavor to it, which made it , a much more highly enjoyable meal than what it should've been. But what I really wanted to do was give shout outs to the people who made the trip absolutely fantastic Wally Ciro and William, who check me in that afternoon or just a delight made the trip fantastic, and I could not say enough nicer things about them , and when I checked out the next morning, I wanted to give praise to the managers and talk to equally as wonderful supervisor named Tara, who help me out in every way possible I will most definitely be coming and spending a little bit more to stay at this one resort again
10/10
Bear Lake V on Jan 24, 2024
Julie and Ciro Were so happy to help us! They were so kind and amazing! The rooms were amazing and the free breakfast were fabulous! The pool and hot tub was so clean and easy to relax in! We loved how clean everything was! The beds were so comfy and cozy!
It’s just fine
Theresa K on Jan 08, 2024
Totally adequate for a Disney trip. Do NOT stay at the other location. Great breakfast. Fine rooms. Free water. It’s fine. Don’t stay at “main gate” location, stay at this one. It’s much better and worth the money for a living room, bunk beds, etc….
Family
Randy G (Round Rock, Texas) on Dec 16, 2023
We loved the big spacious rooms. The place is close to the Toy Story parking lot. 5 minute walk to the shuttle to get to the parks. The breakfast was huge every morning and was usually delicious. We filled up before going to the parks to save money bc there were so many of us.
Great family hotel!
Mommabokchoy (Edmonton, Canada) on Nov 18, 2023
We are a family of 5, with 3 young kids and so our preferences for hotels have now changed to one that will actually accommodate a family of 5, is spacious, close to the attractions that we want to be at, and cost effective. The Homewood Suites met all these requirements for us. First off, our room had 2 queens and a sofa bed with a kitchenette. The older 2 kids would sleep on the sofa bed and the youngest with me, while my husband would enjoy a bed all to himself! It is located pretty much next to the toy story parking lot, which is a very doable 5 min walk. There, you go through security screening and then hop on the bus that takes you right into the park where they scan your tickets. Parking is a surface lot, although 2 of our 5 nights there the lot was full and only valet was available. We were driving an EV vehicle and so it was super handy to have those spots available to us. Daily buffet breakfast was a time and money saver. The kids loved the waffle station and the juice station. There was always pancakes and some sort of protein. Overall decent, but could have used more variety. Staff here are helpful and nice. We had missed our flight and ended up arriving at 1am. We called to notify them and at the time, we weren't sure if we would even make the connection. They assured us that if we didn't make it, they would not charge us for the first missed night. The only 3 complaints we have are 1) The A/C was too cold. It was either all or nothing, 2) The door to the bathroom should be switched to a sliding door. You'd have to leave it closed completely while you are brushing your teeth outside otherwise it would bump into you and/or you couldn't get into the sink space. It was just an odd layout. 3) Housekeeping should just be on a schedule or an opt out vs an opt in. If you want housekeeping, you need to call to get your name on a list. Overall, we enjoyed our stay, This is our 2nd time here and we would return!