Hyatt Regency Merida

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1664 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    surprisingly nice

    Reviewed by rhodab123(Oak Park, Illinois) on Mar 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Lovely suite, fabulous housekeeping, helpful employees, free parking, good food and location. If we are ever in Merida again we'd stay here. We spent a few days touring around in Merida and we also enjoyed many interesting day trips from Merida too.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great Location

    Reviewed by jranicki(Savannah, Georgia) on Mar 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved the location so close to the main street making it easy to drive and walk to whereever we needed in Merida. Loved that it was just steps away from the Paseo 60 in Merida, which offers nice indoor and outdoor dining options, and a small craft beer and chocolate store. Good Hotel, good Food, good drinks and a little dessert made this trip great.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great Hotel

    Reviewed by Koz123(Winchester, Virginia) on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Staff was very friendly and helpful. Pool area was clean with great bar service. Regency club was well staffed and very efficient. Centrally located in walking distance to town center, Would definitely recommend this hotel and would stay there again if traveling to Merida

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    old, dirty rooms

    Reviewed by Navigator589513() on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    hotel lobby was very clean and nice- beautiful water feature along one wall. Once we got up to the room we were very disappointed - our room was shabby, old, dirty, and very dark (so dark I had to bring a table lamp into the bathroom to get ready). The gym was small and humid, but better than nothing. The pool was in the shade of the building for the entirety of the day. The food was really good in the bistro.

    Just Remodeled. New Look, Same Great Staff

    Reviewed by Chesapeake41(Maryland) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I just completed our fourth stay of one week. The first was in 2017. Throughout the hotel staff are attentive and friendly, The entire property received a face-lift in 2019 and the upgraded decor is sleek and welcoming. We believe that Regency Club stays are tremendous value for money. The food for breakfast and dinner is delicious, drinks are generous, and the staff are kind and helpful as well as very attentive to service. The view over Merida from the club is terrific. The upgrade included heating the large swimming pool, which makes it MUCH more enjoyable. Poolside food and beverage service is at the same high standard as elsewhere. The hotel's location, one block from the broad, tree-lined Paseo de Montejo, invites easy access to this inviting boulevard for strolling to restaurants and museums.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5