Grand Palladium Jamaica Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 11441 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    okay but i would go elsewhere next time

    Reviewed by 593fabk(World) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I chose this because it was kid-friendly and all inclusive. Our room was lackluster, but clean and the ocean view was beautiful to awake to each day. Unfortunately the tourrismo company located on the premises scheduled my friends, our children and I for a snorkeling cruise that never happened, and the amount I lost because of their lack of organization was $255 US (cost for myself and my 2 children). My friends have not been refunded either. This is despite calls we made to the company's and hotel's management that explained that an announcement to make this a "booze cruise" instead of snorkeling excursion was not announced until the boat had pulled off and we were already in the ocean. My children, and other kids present on the cruise then watched intoxicated adults do adult things for hours. When we returned and attempted to get this rectified, we were told the staff told their management that we had been informed prior to the boat sailing. Needless to say that is untrue, and nothing could be worked out to compensate for that experience. So don't use the tourissmo tour company, or at least be sure to ask a lot of clarifying questions. The spa was the best part of the hotel. We caught a pricing special for that.

    Individual ratings:

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-3

    Good!

    Reviewed by travelerooo7() on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Many choices of restaurants, clean, free covid test, family friendly. It took a while to check in, front desk receptionist can be little more helpful and faster. Did not get the ocean view room that we booked for. They changed to a somewhat better room afterwards.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Shamarie’s Yoga Session

    Reviewed by mikim0m() on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This morning we had the pleasure of doing a yoga session with Shamarie. He is very professional and knowledgeable in the art of yoga. His voice was as soothing as the waves crashing amongst the rocks. I Will definitely be participating in the surf board yoga.

    Best Resort for families!

    Reviewed by dianeca86(Bronx, New York) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had the absolute best time. We traveled to Jamaica for my brother’s 30th birthday with our 3 year old daughter and was worried how the trip would go because of COVID and the overall party group but this resort made our stay so perfect. It had the perfect areas for families and adults and all Covid protocols in place. We felt safe while having the time of our lives.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Wonderful!

    Reviewed by Dreambelievesunshine() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was beautiful..... the icing on the cake was the kids club. My daughter loved it so much and those girl (Tashea & Tessi) did an amazing job. Kudos girls and thank you for taking good care of my baby??. Amazing food and entertainment......LOVED IT! Can't wait to visit again.