Jewel Grande Montego Bay Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1283 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    AMAZING GETAWAY!!!

    Reviewed by rikenk2017() on Mar 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spend a week at this resort during the second week of March. Just before the coronavirus pandemic hit full force in the US. We had a wonderful time from check in to check out. The staff was polite, helpful. We stayed in an ocean view room in building C. They has daily turn down service. In room you would get daily pamphlets of the ongoings around the resort. The food was amazing at every location, we didn't try the Asian restaurant. The drinks were amazing, well made, especially by Gary in the lobby. The lobby was always a fun place to hang out at at night. We truly enjoyed the group who provided activities and entertainment. They truly made this trip even more enjoyable, specifically Kemar, Javon, Dwight, and Celena. We plan on coming back soon. I would highly recommend this resort, worth every penny.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Home Away From Home

    Reviewed by Cruiser06275668156() on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my wife and I's first experience at an all-inclusive resort (Mar 7 to 13). As an older couple, the experience was wonderful. The hospitality, food, and room were tremendous. A BIG thank you to Andrew and Ashia at the front desk, watersports – Curtis, cleaning – Dahlia, server – Stacey-Ann at Crickets Bar & Grill, supervisor – Tracey-Ann, Carolyn in The Orchid Buffet. We would like to make a special mention to the supervisor who ensured that there were 2 bowls of plantain porridge waiting for my wife and I one morning because he was going to be absent that day and knew that we loved the dish. The Chef personally came out of the kitchen to give us the bowls in the absence of the supervisor. Thank you to the both of you. The 3 staff members responsible for entertainment, Dwayne and company, were great in encouraging us to come out in the evening to participate in activities. We enjoyed the fashion show and cultural show. Finally, thank you so much to the numerous others who made us feel valued and at home throughout the duration of our stay.

    Everything you could want and more

    Reviewed by JamJim_9(Rochester NY) on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Second trip there in 2 months. Everything you could possibly need. Food is awesome and the staff is outgoing, friendly and sure to take care of your every need. 5 restuarants bakery/icecream parlor, watersports, You name it.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-4

    Wish I was there

    Reviewed by lindseyrK6286XA() on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My boyfriend and I stayed here in March. Booked through a travel agent, wasn’t really sure what to expect. The place was absolutely wonderful. Food was fantastic, staff went above and beyond, and our room was always immaculate. I was highly impressed with this resort. You can truly tell everyone working there is doing their best to make sure you are enjoying yourself. The only complaint I would possibly have was that the swim up bar was in the shade the majority of the day due to its location. Not that big of a problem seeing as to how they have servers that walk the pool all day long. Which brings me to the next thing I’d like to mention, a few All star staff members. Monique and Jodi Kay were our poolside servers and these ladies were absolutely wonderful. Didn’t even have to ask for refills, they just kept them coming (which we loved, we’re from buffalo we drink a lot) the entertainment staff Kemar and Dwight kept us involved and laughing all day, our wonderful bartenders at the lobby bar Gary and Ricardo (seriously make sure you meet these guys), Tracy Ann at the jerk chicken restaurant has hospitality in her blood, wonderful woman and lastly Davin at the steak house, was absolutely excellent. Coming from the service industry myself I appreciate good service and people who genuinely love their jobs and this whole place is filled with exceptional people. Highly recommend this resort

    Great family resort with friendly service

    Reviewed by jessicahU3149BT(Marion, Iowa) on Mar 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The friendly staff greets us and our children by name. The food and drinks are fantastic. Plenty of activities fitness and entertainment by the pool by day and a kids club with great care provided. The spa is amazing. Delicious restaurants and bands, dancing and other entertaining in the evening. Would definitely visit again.