Fairmont Tremblant

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 2190 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Extremely disappointed

    Reviewed by ckyres(Montreal, Canada) on Apr 26, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I spent the last weekend at the Fairmont Mont Tremblant with my girlfriend. I have stayed at several Fairmont's over the years (Montreal, Quebec City, Toronto, Vancouver, Cairo and most recently Banff Springs and Lake Louise) and although I've generally been satisfied (especially Banff and Lake Louise) this one has been a major disappointment. I booked a one bedroom with separate living/dining/kitchen room which was ugly and outdated. The hotel in general is in dire need of updating, and the food was mediocre to inedible. Worst of all, when I checked in, due to a paid upgrade, I was not informed, either in writing or verbally, that this room was non-smoking, When we entered the room it smelled of cigarette smoke and assumed it was a smoking room. I had one small cigar that evening with the windows open and fan on. When the hotel staff noticed the cigar butt in the garbage the next morning, I was informed that I would be charged a $500 penalty, and that the entire hotel was non-smoking. However, there was no sign anywhere that the hotel was non-smoking, nor that this room was non-smoking, nor that there was a $500 fine for smoking!! After complaining to the manager, she finally reduced the fine to $250, but would not remove it, notwithstanding that I was never made aware of this policy in writing or verbally, and the hotel did not post this policy anywhere. This is obviously the last time I will ever come to this hotel. I recommend that for the same price, you go to the Quintessence hotel on the lake front which is head and shoulders superior to this hotel in every way.

    Individual ratings:

    Service

    Service-1

    Value

    Value-1

    Well located

    Reviewed by fari514(Montreal, Canada) on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Well located and extremely convenient for ski rental and storage. Food was amazing but only misadventure was the toilet flush was very slow. We informed management when we checked out. I definitely look forward to come back

    Best location on the slopes

    Reviewed by victoria082(Toronto, Canada) on Mar 31, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great stay at Tremblant for 5 nights. The room was clean and well maintained, with a beautiful view of the village and slopes. There was one cleaning given the pandemic that was done professionally in our absence. The ski valet and ski in and out are features that make the skiing vacation even more enjoyable. The external pools were open and are great for après ski (reservation needed). We felt very safe and the hotel staff were doing their best in these challenging times. Employees were always courteous and helpful. Thank you!

    Noise from drafts from window seals

    Reviewed by 384navigate8711(Ottawa, Canada) on Mar 18, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Staff is great but for the money you pay they should have the windows re sealed, very noisy. My family could not sleep. And opening the window in the winter was really not an option. Otherwise roooms are okay. Nothing fancy.

    Great Location !!! Ski in / Ski out right to the door of Hotel!

    Reviewed by SLEFTrip58276457171() on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel was great and relaxing place for our week-end stay! The location is really on the Ski hill, the view is beautiful and if you go to the pool and spa it's beautiful. The food was also very good and the service was quick and safe.