Embassy Suites Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 4314 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Spacious.

    Reviewed by minniemark1(Keswick, United Kingdom) on Jan 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent a gorgeous 21 nights in the very comfortable Conrad (downtown) recently. Most comfortable and everything just worked out fine and I hope my words have reached 200 which is what a message just told me cos I can't go on much further. Pete.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Five Star Stay During Pandemic

    Reviewed by ECANYC() on Jan 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family had an excellent one night stay. From the moment I called to ask about a crib to the time we drove away to go home, the Conrad was A+. The hotel was uncrowded and exceptionally clean with sanitizing stations everywhere - the room, the hallways, the gym etc. Every employee we encountered was friendly and helpful and warm to our young children. The crib and sofa bed were set up and pre made in our room when we arrived (if you are a parent you know that this stands in stark contrast to most hotels which you have to call the front desk 10x for the crib). We did not book a River view suite, but they put us in one anyway with us asking. The room was beautiful, spacious and spotless. The sliding doors to separate the bedroom from the living room were perfect for our family of 4. We were very very pleased with our stay and highly recommend Conrad for any NYC families in need of a staycation!

    Loved the Conrad NY Downtown

    Reviewed by jgmiami(Miami, Florida) on Jan 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here over Xmas and it was an amazing stay! Danielle, one of the managers, was awesome in helping me set up a pre arrival surprise for my girlfriend. The rest of the staff was also amazing and always smiling and attentive to our needs. The room was very spacious and EXTREMELY clean. Masks and wipes were provided for us in the room and the entire property was spotless and made us feel safe. I had a chance to use the gym, which is will equipped. I observed staff cleaning the gym (as well as other parts around the property) quite frequently. There are a few good restaurants within walking distance of the hotel as well (on site dining closed due to covid restrictions). Overall, this was a perfect stay and I highly recommend the Conrad NY Downtown to anyone looking for a hotel in the area.

    Quiet and well-appointed hotel in Downtown Manhattan minutes from attractions

    Reviewed by JoyoftheMomentTravel(Pittsburgh, Pennsylvania) on Jan 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed the peace and quiet of Downtown Manhattan and found this Hotel very well appointed to explore the nearby attractions. It’s only 30 minutes by underground to Times Square, but staying here you avoid the hustle and bustle of the truistic crowds. The hotel was impeccably clean and sanitized regularly for COVID-19. The staff is well-trained and very polite and attentive. We were overall very pleased with our stay and will return when we visit NYC next time.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Nice Hotel

    Reviewed by jewelsfin(Buffalo, New York) on Dec 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family came for a business trip and we enjoyed the hotel stay. Great hospitality and my daughter was even given a stuffed toy. Nice park across the street and what a view. Would stay again and would recommend. Thank you