SpringHill Suites New York Midtown Manhattan and Fifth Ave

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

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    What to expect (based on 1234 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great accommodations

    Reviewed by Gabby92399(Yucaipa, California) on Mar 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The location of this hotel is great for visiting Times Square, the Broadway theater district and the Empire State Building. The staff is friendly, the rooms are modern and clean. We would definitely stay again.

    Great location!

    Reviewed by rowenas423(Calne, United Kingdom) on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Near the subway, Times Square and Empire State. Good views and reasonable sized rooms. Would’ve liked a bar to pop down to but there is one next door. All very comfortable, decent size tv and accessible fridge. Exactly what we needed.

    Amazing value in Midtown

    Reviewed by Toriavic9(Beaufort, South Carolina) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I absolutely loved this hotel for our stay. We could walk anywhere we wanted to go. The staff was so friendly. I called ahead to request something special for our recent engagement. While they do not offer anything, we were congratulated upon our arrival and also had an amazing view of the Empire State Building with a sweet card from the staff. It was Valentine's weekend so it was lovely to see the Empire State Building beating red Friday night. The hotel is clean, the elevators are fast, and they offer free breakfast. I see people complain about the scarce seating but I like to gather my plates and drinks and take them to the room anyway. The only complaint I have is the musty carpet smell in the actual room. I didn't smell it in the hallways but it was strong upon entering the room. The best part was that we could not hear a single thing. Nothing from the streets, nothing from the neighbors, nothing but a good night's sleep. The staff was also accommodating with recommendations especially to getting cheaper items from the CVS around the corner rather than paying their prices for waters/drinks. I would definitely recommend staying here, and would love to stay again if I revisit NYC. Thank you SHS!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-5

    Reasonable Hotel in Midtown

    Reviewed by Case1096(East Windsor, New Jersey) on Jan 28, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I spent one night at the SpringHill and found it to be very comfortable. If you need a clean room with free breakfast in midtown then this is a perfect spot. My room overlooked upper Manhattan, so nothing special about the view. The room size for NYC was fantastic. The staff at the front desk were very pleasant. Overall a good stay and I will return if in the area again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Overall Okay

    Reviewed by stevenbU16HP(Monroe, New Jersey) on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Hotel is situated just off of the Times Square and Broadway theatre district area. Easily walkable to those places. 37th street where the hotel is located is busy during the day but rather desolate at night. The street is a bit on the dirty side compared to many other NYC streets. Probably due to some vacant buildings on the block. The hotel itself was clean. Room size for two is adequate. Breakfast room can get busy when hotel is filled and there is a sign giving you warning as to when to room would be busy. Sitting becomes an issue then. Nice touch on hotel management in providing this notification. Like a lot of cities there are a number of taxes that increase your room rate. Upon my check out my folio listed four taxes, City Tax, Occupancy tax, Convention and Tourism tax and lastly something called jSales Tax Other Room Tax. The latter I questioned as to what this tax was meant for? The folks at the registration desk gave me an unconvincing answer stating is another New York tax. I doubted that and stated that I thought it was a Marriott add-on charge utilized so that the publish room rate looks lower than it actually is. I doubt if this tax goes anywhere but to the Marriott bottom line.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-3