Disney's Polynesian Village Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3644 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Best Disney Hotel!

    Reviewed by 713joannev() on Nov 12, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Polynesian for three nights in early November - it was one of my first Disney experiences as a kid and this trip was just as magical! It is a gorgeous hotel with a consistent South Pacific style/theme. The staff is amazingly helpful and they all go out of their way to make sure the guests are happy. The main pool is huge and each hotel house has its own pool as well as a hot tub. The main building was always busy and crowded but the hotel house where our room was located (Hawaii) was peaceful. The food there is delicious! We ate at Kona Cafe and Captain Cooks - both great meals. We also went to Trader Sams for a drink - what a fun bar! Very expensive drinks but the bartenders practically put on a show every night, so it was entertaining. Two of the best features of the hotel: the convenience of the monorail; and we had a most perfect view of the fireworks at Magic Kingdom each night sitting on the hotels beach! The music is played at the hotel so it is as if you’re right at the Magic Kingdom watching the fireworks front and center. Finally, we stayed at a club level room and we had access to the concierge area - a great value! We had breakfast , including fresh fruit, cappuccino, latte, eggs, pastries, etc every morning; snacks all day; cocktail hour at 5:00, including wine, beer, a specialty drink and hot snacks; and dessert buffet at 8:00, complete with kahlua, baileys and milk! We could have scrapped the meal plan that we bought altogether and been perfectly satisfied with the food at the concierge level. In short, a great vacation!

    There when I needed it most

    Reviewed by GrayKitten(Chicago, Illinois) on Nov 12, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    For our first trip to Disney, we chose the iconic Polynesian Village Resort as our home away from home and we couldn't have been happier. We had a 'Pool or Marina' view room that had a third floor balcony and faced the Lava Pool. This was my ideal location and I'm glad they were able to help us get the perfect room for our visit. This is an older resort, and you can see it in some of the common areas where some things could use a bit of TLC, but our room was very nice and quite comfortable. The bathroom was spacious and there was plenty of room for storing everything we brought with us or purchased. Throughout our stay, housekeeping kept our room well made, despite our tendency towards mess while on vacation. The pools were nice, although the Lava Pool did tend to feel a bit colder than the Quiet Pool. The pool areas are gorgeous and well maintained. The Grand Ceremonial House can sometimes feel a little congested just due to the number of people coming and going (especially at meal times around Ohana), but it also remains warm and welcoming. Staff, however, is where this place really shines for us. This trip was post-surgery for me, and I developed breathing difficulties due to a cold late one night. The night manager was there even before the paramedics and stayed with me the entire time until we left for the hospital. They even comped our ride back from the hospital that morning. The front desk helped us get perscriptions through a delivery service and were helpful beyond measure time and again. Though I will probably want to try other resorts on future visits, I think the Polynesian will always hold a special place in my heart for being my first Disney Resort, and a location that went out of their way to help me when I wasn't feeling well. Thank you.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Love this Place

    Reviewed by Kelly R() on Nov 11, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Tried, trusted, and true. We’ve been to Disney many times and stayed at several places, but the Polynesian remains our favorite by far. The rooms are clean and comfortable. The theming is great. The pool is awesome. The quick service food options are the best and so are the table service places. The cast members are friendly and helpful. Mousekeeping does a great job. The monorail is fast and convenient. The walk to the transportation center is quick and easy. We just love everything about this resort!

    Underwhelming experience

    Reviewed by TrickyKid75(Royal Oak, MI) on Nov 09, 2018

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Very dated and, for the price, upkeep was terrible. Stayed in the Fiji house. Main entrance and elevator were worn and shabby. Initially, room appeared nice. Upon closer inspection, we found trash under the couch and a hair tie on the floor. Apparently, no vacuum or deep clean between guests. Found a pile of old towels in the closet. Food was so-so. Half the servers were great, the other half not so much. Pool area was often littered with trash. Overall, for nearly 7 bills a night, I'd expect a great deal more.

    Individual ratings:

    Service

    Service-3

    Value

    Value-1

    Great Common Areas and Perfect Location

    Reviewed by khagler519(Statesboro, Georgia) on Nov 06, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Polynesian is awesome, and while I enjoyed it my husband and I have already decided that we'll try another resort (likely the Grand Floridian) on our next trip. The common areas are amazing. Great food choices and the pool is awesome. And the location with the monorail makes a trip with kids super convenient. However, the rooms are just "okay". They're nice, clean rooms, but nothing special. We were next door to my sister's family and if they had not been family we would have been EXTREMELY annoyed that we could hear a baby crying throughout the night. The walls are very thin. We got bumped to club level, which was a pleasant surprise. With this upgrade, we had access to the club lounge which included free snacks and beverages (including alcohol). Without this I would have been disappointed in the room, but this perk made things better.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-3

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