Residence Inn by Marriott Phoenix/Mesa

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 325 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Disappointed

    Reviewed by Dan O(Sierra Vista, Arizona) on Aug 09, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    So we read BossRino and Stantravels1 reviews on this Hotel and were very hopeful...but no. Yes..Friendly, accommodating staff and Easy access to freeways but plenty of restaurants nearby..but for us it ends there. The hotel inside colors are very outdated..brown walls ..brown and green carpet..VERY DARK hallways. The SMALLEST Queen size bed ever made.. barely (if) 60"x 80". My wife is 5'1" maybe and her feet fell over the edge as her head was 100% in line with the opposite edge. Lets just say it was more like a queen bed hiding in double fitted sheets. So uncomfortable I literally woke up 5 times. And sorry BossRino, where was that "good breakfast with variety of food" Maybe that person in charge took the day off during our stay. How does one burn Instant Scrambled Eggs and provide just warm coffee.

    Individual ratings:

    Rooms

    Rooms-1

    Service

    Service-3

    Value

    Value-2

    Great Stay

    Reviewed by BossRino(Rockford, IL) on Aug 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Friendly, accommodating staff, good breakfast with variety of food, large spacious rooms with everything working. Easy access to freeways but plenty of restaurants nearby, not all walkable especially in the 110 degree heat.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great hotel and staff!

    Reviewed by stantravels1(Phoenix, Arizona) on Aug 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I really enjoyed my two nights here. The room was very nice, and comfortable. I think what really stands out for me is the staff. The woman at the front desk was really friendly and when I had questions about what to do in the area she asked the assistant manager (Shawn M, I think?) to come out because she’s newer to the area. His recommendation on a great burrito nearby was spot on. I saw them both later at the happy hour the hotel puts on a few days a week. They are so nice and really made for a fun stay!

    Business trip

    Reviewed by KAS862017(Tampa, Florida) on May 26, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    When traveling on business I tend to stay at Marriott properties which are always a good stay. This location is dated, with no access to your room through the main lobby but it’s very clean. Staff is very friendly and helpful....every single person who works there is great so kudos for that, breakfast was decent, same options every day though upon request they did have gluten free bread available. Room on first floor was noisy and walls are thin.

    Mr Smith

    Reviewed by Vacation443165() on Apr 30, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great hotel , room was very clean with a very good amount of space, and staff was amazing.They greated us with an awesome care package will definitely stay here again. Thank you Erica she made our reservation fast and easy.

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