TripAdvisor Traveler Rating

We stayed at the family section. The family suites were perfect and the location was central. Food was above average. The bad reviews made me worried before going but everything was above expectations. Really fun vacation with 2 kids!

Amazing location, beautiful resort, great excursions offered! We did parasailing and loved it as well as sailing to the dolphins. Beautiful beach, pools, entertainment, service and rooms! Loved the gym too! Everything was great especially the night shows- they were spectacular! I just would have liked a little more gluten free options, and face clothes in the rooms. We were also sad that we missed the pool party. We only found out about it the day we were leaving sadly, which sounded like so much fun! Thank you for a wonderful vacation! We will recommend.

The Barcelo Bavaro Palace grounds and facility was BEAUTIFUL. We had a “PREMIUM SUITE” and it was just wonderful. It was spacious, up to date and very comfortable. Our bed, especially, was very comfortable. A+ for our room. Also, it was exceptionally CLEAN and well maintained. Again,A+ on that. We were there with our family of 15 people of all ages from babies, kids, teens, their parents and seniors and we chose this resort because on paper it seemed to check all the boxes for having something for every age group. It had a kiddie pool and kiddie water park as well as an adult pool and water park, bowling, casino, even an “Escape Room”… The reason that we rated this resort as ‘average’ was because even though the facility was great, we had a HUGE problem communicating with the staff. Aparently it is not geared towards Americans, and is primarily a Spanish speaking facility… even the entertainment/shows were in Spanish. This resort seems to be geared towards South Americans, and I’m sure that we’re WE such, we’d have loved it but for US it just wasn’t good. We didn’t like the food and the food service was VERY slow… 2 hours for lunch for a child is a long wait…. VERY slow. We can’t fault the resort, because it wasn’t what WE wanted or expected, but travelers should know this before they go there; I wish we had known! We are used to most p;laces catering to americans (which sounds bratty, but it’s usually the case!), and this one really did NOT. Also, we had a big problem with mosquitos! So, in conclusion, know before you go!

The golf cart at the Lakes were dirty and not washed, problems with many of them which during the games needed to be replace to finish our games, expensive for that kind of service.

This hotel has the most spectacular views, amenities, rooms and grounds. I had a wonderful time with my family. Staff is very polite and accommodating. Unfortunately, the food and evening entertainment is not great. Floors are very slippery in some areas and I’m not talking about the pool area. Overall, I might come again. I am a foodie therefore will not get the Premier next time. When it comes to food, I prefer quality over quantity.