Lopesan Costa Bávaro Resort, Spa & Casino

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1474 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    More bad than good

    Reviewed by Ochorios2013(Italy) on Apr 07, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Ok the good : scenery , absolutely beautiful with great taste of furniture and architecture. Food is good and the a la carte restaurants are awesome with awesome decor . Beach was ok , they need more chairs . I never had problems with chairs in 5 star resorts . Rooms are spacious and pretty but most rooms had mold unfortunately. Drinks are fabulous too ! The bad : mold.. got us pretty sick until we changed rooms .. the lobby and Mexican resto smelled like sewage ( it was disgusting and I threw up ) not every amenity was opened and we were promised the resort would be ready . Flooding in rooms from rain which destroyed some belongings ..complained to management and they made us fill out a paper but no one called us back . Management is horrendous, they don’t care . I would also like to add that there’s a man of the name of Kevin with a complex problem that bashes all your clients on the Facebook page of Lopesan . I’m not sure if he works for lopsesan but it’s best you don’t be associated with him because he’s a real nut job ! He has some friends that work on the resort and tries to get the clients to give them Money for favors like reserving chairs and discounts etc .. beware of this vulture ! I have pictures and videos if anyone cares .. just message me.! I would like to add , if u want real 5 star service then go elsewhere . It is a beautiful resort though , what a shame!

    Most amazing stay ever

    Reviewed by RamonaR203(Zurich, Switzerland) on Mar 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Not only was the location absolutely beautiful but also did we have amazing food, a great service and very friendly staff. The rooms are super clean and spacious. Thank you for everything, we will definitively come back.

    Fantastic time at the Lopesan!

    Reviewed by R4681YAlaurenr(Halifax, Canada) on Mar 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Food/beverage service: We want to highlight Alexander Peralta for his iceberg drinks they’re so good, you can also find him bartending in the Mexican restaurant! Angelo Richez for making us surprise drinks that were delicious! Junior Castillo made excellent wine recommendations in the wine bar and you can also find him in the Mexican restaurant. Wilkin (not sure his last name) in the Italian restaurant at night and beach restaurant during the day is SO friendly and is insistent on everyone being his family he is so sweet, he’s got a big personality and can put a smile on your face as soon as you see him with his “fun” voice! We also had Ana (not sure last name) serve us around the pool area who was so kind and kept us excellenté every day. These people were so attentive, so much fun and so friendly to us we are going to miss them! Rooms: we LOVED our room, highly recommend a swim up! Don’t suggest going in it passed 11pm though as I do believe they shock the water so we were a tad itchy, no big deal. We had a little issue with our bracelets letting us into our rooms and had to wait for someone to come with a computer to unlock our door which was inconvenient but enjoyed our rooms none the less. Restaurants: we LOVED the Italian restaurant we went three times and had no reservation the people were so accommodating, we also went to Mexican mostly for the drinks because the food wasn’t much different from the food in the buffet, definitely recommend the steak house it was so good it felt like a meal at home. The beach snack bar was stocked with salad burgers homemade GUACAMOLE(so good) desserts breads fruits veggies and pizza! Smell: People talk about a smell that I was also concerned about which I felt there was only a really strong smell entered the lobby from the side and it was more in scents smell than bad smell. To the people who complained about smell it was typical down south potentially damp smell in some places but didn’t ruin my trip like it did some people apparently..

    On the fence

    Reviewed by Lia99(Newmarket, Canada) on Mar 19, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Still here, stuck here is how I feel. Air Transat won’t allow us to come home sooner. Resort is shutting down piece by piece, services, stores are closing.... hey! We are still here! Even though we don’t want to be. You took our money and you’re drastically reducing our services. This is not right!!! And Air Transat, shame on you! We left Canada before the restrictions and you are not allowing us to leave and be with OUR loved ones. Never again! So, Lopesan is a beautiful resort with many superficial issues that need to be resolved. Hopefully these will be addressed during this imminent shut down. In the meantime, I would recommend any other resort. Sorry but that’s honesty.

    Excellent experience, great people, food was amazing!

    Reviewed by ramonaursu() on Mar 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We travelled March 8-18th so pretty uncertain times towards the end. The staff maintained a very positive attitude, were extra attentive. Hand sanitizers everywhere and hostess dispensing it upon entering the restaurant. Exceptional facilities, shops, clubs unfortunatelly underused. The resort is designed for a much larger crowed that was present due to circumstances. Beach is fabulous, pools just as much. You can be at the main beach or secluded at Bar Timon at a smaller pool in the back - we did both. Got back to Canada yesterday and so greatful we got to go on this vacation get the sun in and avoided a bit of the craziness back home. Thank you to all the people who work hard in the Dominican to offer us 5-star experiences.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5