Majestic Mirage Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5820 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Best all inclusive ever!!!!!

    Reviewed by V8584PMkimr(Morehead City, North Carolina) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been to several all inclusives in other countries and love them but this was the BEST!!!! The entire staff, including my BUTLER Chris (yes this is part of your all inclusive service!), are all genuinely happy that you are there!!! From the landscapers to the restaurant staff, everyone is smiling, warm and say hello every day! The food, best I have had, atmosphere and the entertainment staff were fantastic!!! They could work in vegas! I will definitely be back as soon as possible!!!!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Never Again

    Reviewed by jmartinsOakville(oakville) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This was our third time at this resort, even though when we arrived we were told they had no record of us. Were given a room with a smell so bad that they actually had two dehumidifiers going full blast when we walked in. The Butler arranged for us to get another room, it was better but not by much. The resort was pretty much empty, most restaurants were closed every night and the food was nowhere near as good as our previous visits. We had money missing from our safe and the way they handled it was extremely poor. The last 3 days of our 12 day trip, we had no maid service and a lot of employees would not speak with us because of us reporting money missing. On September 5 was my birthday and the butler booked the french restaurant, when we got there it was closed. When we checked out, we had to carry our own bags because the bell boy never showed up. We needed a slip from the front desk to leave the resort, after about 5 minutes of him looking at the computer, the employee told us that we shouldn’t come back. We asked to speak to the General Manager, a lady by the name of Laura Sanches, and were told she didn’t want to speak with us. In our last few days we were actually afraid of staying at this resort because of the way some employees looked at us. Needless to say we will never be back.

    Beautiful rooms and wonderful service

    Reviewed by luvtravel25(Texas) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My room was very large with a divider between living and bedroom. I love having that feature when traveling with a spouse or friend because not everyone goes to bed or wakes up at the same time. The staff was very friendly and accommodating. The drinks were well done. The food was good for an all-inclusive. Beach service is why I am giving this a 4 and not a 5. I expect good service at the beach while on loungers because that is where I spend at least half of the day while on a beach vacation. Overall, I would recommend this property for a moderate budget.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Service

    Service-5

    Heaven in paradise

    Reviewed by Therese R() on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Having booked last January to travel to the Majestic Elegance, we spent from then reading reviews and getting excited. Then due to unfortunate circumstances those reviews changed but keeping an open mind we decided to travel and experience for ourselves this beautiful resort and are we so glad we did. First and foremost the staff are brilliant, attentive, accommodating and thoroughly professional. Nothing is too much to ask, they make you feel so special with a special thanks to our butler Pablo. An added bonus was an upgrade to the Mirage due to renovations in the Elegance which will be completed early November. With plenty of activities all day to keep you occupied either by the beach, in the elegant courtyard or in the theatre each evening, you will be entertained by the fun loving Melanie, Sandy and others who were full of energy and as we say in Ireland "up for the craic" (fun!). Each of the restaurants had their own unique menu which was very tasty and thoroughly enjoyable with choice to suit everyone's palate along with large buffets. The suites were very stylish, spacious and comfortabley laid out making it feel like home. With so many bars scattered around the resort you'll never be without a drink in and your hand or becoming a best freind with one of the bar tenders. Having just come home from two weeks in this stunning resort which makes you feel safe and secure, I would highly recommend going and experiencing this little piece of heaven in Punta Cana for yourself. Planning next year's return trip already !!

    Family party

    Reviewed by Jerry G() on Oct 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best person ever very friendly on point excellent service , if there was more people like amble the world would b a better place always saying hello asking if we need anything if we did everything will already b done