Now Onyx Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6283 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Fun in the sun

    Reviewed by Vixtravels79() on May 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is amazing. Gorgeous views well kept beach and the best staff. Even with covid restrictions service and entertainment were still top notch. Paoula Jonathan stephany and Juan offered amazing meal service. Nellis at the adult pool is the sweetest and always on point. At the main pool Jenny made sure we were always taken care of even if we were on our swim up patio. Also Noelvis and Vladimir. Housekeeping and mini bar service were great. Aris our butler took care of all our requests. The entertainment team really work hard and engage guests Honey Kevin Hart and Johnny Bravo ensured we had a blast. I cant wait to go back. Covid test was easy to arrange and got reaults back through email with no issues. All staff masked and were receiving their vaccines as well. Hand sanitizer available all over. The "private island" at adults pool is a great way to spend the day. The water park area is a nice addition. Tropical Treasures just down the beach has amazing massage.

    Love this place

    Reviewed by P9081RKwilliamm(San Juan, Puerto Rico) on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just got home from a 6 days stay at this beautiful Resort. Our room had a private pool/cabana next to the adult-pool and restaurants, perfect location. The best room in my 15 plus trips to Punta Cana in the last 10yrs. Resort was extremely clean. Food was great. Spend most of the time at the preferred pool and private room pool but the beach was great. Occupancy was less than 35% but we had an amazing time. Everyone (staff) we encountered at the restaurants, bars, pool, beach, were very friendly and courteous at all times. Special thanks to Honey, she deserves a special recognition for her great service and entertainment, always very enthusiastic and full of energy at the beach activities and the best dance moves at the nightly entertainment (great human being with a big heart and personality). Loved the Resort. Can't wait to visit again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Much needed relaxation

    Reviewed by 598gerim(Clinton, Iowa) on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This trip was a much needed break. This was my 2nd time at oynx and I loved even more than I did after the 1st trip which was in 2019. I saw a few familiar faces many of who also remembered me. There are several people I want to mention but unfortunately don't remember all of their names, so I will try to mention as many names as possible. I was with my sister and we stayed in a preferred club swimup room and had Aris as our butler. Aris will go above and beyond to make sure that you are taken care of. One of the 1st things he did was to let us know what restaurants where open and which one we wanted to eat at (which was actually something he did every day). While at dinner he stopped by to talk to us and arranged for us to have room service for breakfast the next morning which was really nice. The nightly shows where some of the best parts of the trip. The entertainment team which included Kevin Hart, Jhony Bravo, Honey, & DJ Lugo always managed to put on an amazing show. Kevin, Jhony, & Honey where always walking around and talking to guest. I know everytime they saw us they would come up and ask us how we were doing as they just wanted to make sure that we where having a good time. During the day you could usually find Kevin Hart at the towel hut. Everytime we would go get a towel he was cracking jokes with us trying to get us to laugh. Around the main pool to of the pool side servers that I remember are Jeny and Noelvis. Jeny remembered us from the last time so once she knew we where there she was always trying to make sure we had a good time. The 1st day there Ivan at the main pool bar was there (only day we saw him) and he immediately recognized me and my sister. Over at the preferred pool it was Nelis who take great care of us. We seen her as she was just getting to work our 1st morning there and when she seen as sitting down she walked right over and started talking to us. I am always amazed at how despite all the people they see that they can remember people even when they haven't seen us for 2 years. At night during the nightly shows one of the best servers was Santa one of the 1st times I spoke with her she was asking me about tattoos and complementing me on them. This trip I decided to make a couple handmade keychains (that I personally made) with me to hand out to a few staff that really stood out to me. One of those staff was the guy who refilled out mini bar (wish I would have gotten his name). He seemed so tickled pink when I gave him the gift that the next time we passed him in the hall way he made a point of showing me that he was using the Keychain. I have another trip planned for later this year to another now resort in Mexico but after the way we were treated this trip I am honestly considering switching it so I can come back oynx instead. Whatever I do I know I will not.be waiting another 2 years for a return trip back to oynx. I once again felt like I had to leave my family behind.

    Amazing trip to Now Onyx.

    Reviewed by helenkN2820ZL(Chicago, Illinois) on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Honestly it was very spontaneous trip but so Amazing in reality. Now Onyx Resort pleasantly surprised with great service, wonderful atmosphere and feeling like you came back home. And people who are doing incredible work for you all days long. Kevin Hart is the real leader of the team and personality who wont allow you get bored at all. Dancing is a Must at this Resort??

    Best Vacation Ever

    Reviewed by E4353BCpaulk(West Hartford, Connecticut) on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First time staying at Now Onyx in Punta Cana. Right from the moment we walked in we were treated like royalty. Everything in the resort is first class especially the staff. We had a private butler, Rafael, who was absolutely phenomenal. He made sure our stay was everything we could have wished for & more. He is an asset to the resort & we will be asking for him the next time we come back. Nelis, Javier & Diego by the preferred pool we’re also excellent. They were all extremely friendly & made sure we were never left empty glassed without drinks. We looked forward to seeing their pleasantness everyday. Thanks