Occidental Punta Cana

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6728 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best chef

    Reviewed by 74perlar() on Apr 21, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Aurelio Santana is the best he treats you like family and he makes the best pasta. He is very professional and treated me and my girlfriend with a lot of hospitality. Thank you Aurelio for the amazing pasta !

    Kelian

    Reviewed by Amhamic() on Apr 21, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Kelian is absolutely amazing!! She’s the host at the buffet as well as some of the restaurants. She’s so sweet and always made something work for us. This resort is very relaxing with multiple pools to choose from as well beach access. 10/10 recommend

    Great staff and hospitality

    Reviewed by Mihaelaida(Abu Dhabi, United Arab Emirates) on Apr 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I spent an amazing week at Occidental hotel and I would love to come back on day. The staff is really friendly and attentive, there are many restaurants and bars in the resort, plenty of activity and it's impossible to get bored. I had met lot of amazing people who were working there but I would like to recognize in particular Fernandito and Santos for their great service, always with a possitive attitude and a smile even though they were working really hard every day. Many thanks for the amazing experience!

    Vacation

    Reviewed by jphall75(Battle Mountain, Nevada) on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just got back from a week long vacation in Punta Cana. We stayed at the Occidental Punta Cana Royal Level and had a great time. The staff at the Restaurant took really good care of us. The rooms were clean. The food excellent and my wife really liked the mojito‘s. We would like to thank everyone there for a great family vacation. Especially Ruben, Wendy,Samuel,Franklin, and Yessi from the À la cart restaurant. You guys were great!!!

    Luis & Julie Añil, Rev. Douglas Grandgeorge, Mr. Marcelo Carrión Oramas

    Reviewed by julieanil() on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent in every way. Wonderful people, all employees, from the smiling lady who cleaned and organized our rooms, the smiling bar tenders, the smiling people who served us in the First Club Members dining room, to those who greeted us at the First Club reception desk to check us in, the smiling cart drivers, to all the others, including all the wonderful bartenders at the member's beach bars, etc., if I have left others out. Wonderful food, both in the Member's Club, especially breakfast, to the main dining room, wonderful drink, from the sparkling water, to the various alcoholic drinks that we requested. Most of all, when we entered our rooms for the first time it was such a warm welcome to be greeted with a fruit plate and a few bottles of complimentary liquor bottles. Thank you, Occidental, for making our stay so memorable. We shall return.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5