Dreams Puerto Aventuras Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    What to expect (based on 6447 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Awesome Vacation! Want to go back soon!!!

    Reviewed by Debra L() on Feb 18, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I just spent 12 days at Dreams Puerta Adventuras and had one of our best vacations. Every employee there is friendly, accommodating and looking out to see how they can make your day better. The entertainment team literally works from morning until late in the evening to make you feel like your happiness is all that matters to them. Alejandro, Giovanni, Wendy, Leslie, Mario, Fernando, are full of kindness and ENERGY, and perfect for their jobs, they made the trip for us! My sun glasses broke and needed a small tool to fix them. Connsieaire Mario went out of his way and searched until he found one and then brought the repaired glasses to me at the pool! The coffee shop ladies memorized our order and knew what we wanted before we said a word. Bryon, the Apple Vacation (Ameristar?) rep. was so helpful and not pushy with the excursion offerings. All around a perfect trip.

    Amazing Trip!

    Reviewed by AmandaTravels74(Carmel, New York) on Feb 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We absolutely loved our trip and only wish we could have stayed longer. The staff was amazing and went above and beyond to ensure we had everything we needed. They took their COVID precautions very seriously and we always felt very comfortable throughout our stay. The entertainment staff was EXCELLENTE! Alejandro and the rest of the team had fun activities all day, and put on great shows every night! The wait staff at the pool and beach were extremely attentive, especially Dulce and Consuelo! The hostesses and waiters in the restaurants were excellent, especially Julian, Edgar, Miguel and Mario. Daniel in concierge went above and beyond to help us. The maintenance team on the beach worked hard each day to keep it looking perfect! Lucille in the spa helped to get me super relaxed! Enrique & Obesh were very welcoming and helped to ensure all of our questions were answered! Thank you all for everything! We will be back!

    Danielle Gillentine

    Reviewed by Z8664LMdanielleg() on Jan 29, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a WONDERFUL vacation. The entertainment team was Amazing. We LOVED Alex and Mario. They offered FUN Zumba classes bike tours, and everyday FUN WONDERFUL people. GREAT RESORT and service. I will definitely be cotback.

    Great Trip!

    Reviewed by Staceysinger9() on Jan 29, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Did a quick get away over Thanksgiving. Everything was clean, food was great, staff was wonderful especially Edgar Perezvlin & Jonathan bar tending at Desires. Would definitely come back and recommend if looking for a vacation spot.

    Nice resort

    Reviewed by HuntingtonBeachRich(San Diego, California) on Jan 29, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    About a 45 minute drive from Cancun Airport, south along the east coast. Resort has a nice private beach and several good restaurants. Everything is included in your stay - everything. Free snorkel gear, catamaran rides, free food/drinks, etc. The staff was awesome; lots of attendants on the beach taking food/drink orders. Julian inside the restaurant was the best server! They have tons of activities all day/night to keep you busy (if that’s what you want). Great shows at night in their theater and lobby too. Would definitely stay here again.