Excellence Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 19798 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Another Excellent Getaway!!!!

    Reviewed by Inspire552305(Towson, Maryland) on Feb 24, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time at XRC. The resort was very clean, had sanitizer throughout, and I felt very safe. I loved the clear masks so we could see the smiling faces of the staff. We had an Excellence Club ocean view swim up suite which was amazing. Service was impeccable- esp Oscar and Bet. Food was delicious. Drinks were excellent and plentiful. We took advantage of the spa with hydrotherapy and massages - Claudia, Ivan, and Santiago were wonderful. The beach was fabulous. I know some have criticized the amount of seaweed but that is nature.......and the resort does an amazing job of tirelessly removing seaweed from the beach constantly. My only negatives would be the lack of the open air restaurants that were damaged but not yet repaired and there were no tennis clinics, pro, or equipment as there were in the past. This was my 8th trip to Excellence Resorts (2nd to XRC) and I will definitely be back. It's the best resort collection I've been to so far.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    They took care of EVERYTHING!

    Reviewed by JakeStCyr(Gulfport, Mississippi) on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    After walking along the beach in the area, one thing was very obvious: Excellence was above and beyond with the design and maintenance of their resort compared to its neighbors. We appreciated all the attention to foliage and how they created plenty of shaded areas and used the vast amounts of trees to help shield the high winds and sand from bothering people enjoying the many pools. This resort had something for everyone and the friendliest staff! And boy were there a LOT of staff. They make sure there’s always something to take care of your needs or around to keep the property looking it’s best!

    Destination wedding plus a few days....

    Reviewed by mammasass(Harleysville, Pennsylvania) on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best destination wedding I’ve been to. Great staff, great food, great venue and staff. (Alberto Trinidad Jimenez great waiter). Resort itself is amazing. Very clean and beautiful. Staff friendly and always going out of their way to please. Chez Isabelle best restaurant. Waiter, chef and manager very attentive to our needs and went above and beyond to please. Def recommend this restaurant.

    Excellence

    Reviewed by irayfz6() on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Excellence sums up my overall experience starting at the resort. The staff was very attentive and accommodating. The food and drinks were delicious at all of the restaurants and bars that I visited during my stay. The rooms and grounds were extremely clean and well maintained. I would highly recommend this resort to anyone, and I will visit again in the future!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    AMAZING

    Reviewed by karleetyler(Melbourne, Florida) on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing! We had the best honeymoon ever! Staff, food, shows, services... all top quality! All of our expectations were exceeded. We can’t imagine ever going anywhere else for a vacation! Thanks Excellence Resorts :)

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5