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  5. Excellence Riviera Cancun

Excellence Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

  • Adults only
  • Beach escape
  • All-inclusive

Please note

Excellence Riviera Cancun is currently upgrading the outdoor decking on the Junior Swim-Up Suites wit an expected completion by the end of October 2018. Guests will not be placed in the affected rooms, no services or amenities will be affected and all efforts will be made to minimize any impact to guests.

Hotel reviews summary
Our guests rated this property 5.0 out of 5

Our guest rating from 3 reviews

		
						TripAdvisor users rated this property 
						4.5
						 out of 5

TripAdvisor rating from 14607 reviews

Overview

If you have a taste for luxury, romance and relaxation, then the Excellence Riviera Cancun resort and spa is where you belong.

Adults only 18+

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • Welcome cocktail and cool towel
  • Breakfast, lunch and dinner with gourmet dining
  • Unlimited natural fruit juices and soft drinks
  • Pool and beach waiter service
  • Non-motorized water sports
  • Full equipped fitness centre
  • All gratuities
  • Nightly entertainment
  • 24 hour room service
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Hammocks (subject to availability)

Select a room type:

Junior Suite Spa/Pool View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Pool view
  • Minimum 1 adult, maximum 3 adults
  • Bathroom with tub and shower
  • Jetted tub
  • Pillow menu
  • Smoking rooms available (upon request)
  • In-room liquor and wine of guests preference
  • Balcony or terrace
Image showcasing Junior Suite Spa/Pool View

Junior Suite Spa Pool View

Junior Suite Swim-Up Suite Spa/Pool View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Pool view
  • Minimum 1 adult, maximum 2 adults
  • Bathroom with tub and shower
  • Climate control
  • Jetted tub
  • Pillow menu
  • Smoking rooms available (upon request)
  • In-room liquor and wine of guests preference
  • Terrace

Junior Suite Ocean View includes:

Room includes:

  • 1 king bed
  • View of the Caribbean Sea
  • Minimum 1 adult, maximum 2 adults
  • Bathroom with tub and shower
  • Climate control
  • Jetted tub
  • Pillow menu
  • Smoking rooms available (upon request)
  • In-room liquor and wine of guests preference
  • Balcony or terrace

Excellence Club Junior Suite Ocean Front includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Oceanfront
  • Minimum 1 adult, maximum 2 adults
  • Balcony
  • Bathroom with tub and shower
  • Climate control
  • Jetted tub
  • Pillow menu
  • Smoking rooms available (upon request)
  • Private balcony
  • Excellence Club benefits

Additional details:

Excellence Club Benefits include:

  • Private check-in and check-out
  • Late check-out and early check-in (subject to availability)
  • Private concierge service (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
  • Superior VIP toiletries, upgraded room service menu, including wine and liquor preference
  • Sparkling wine in room upon arrival
  • Exclusive pool and whirlpool at the pool area
  • Private beach area
  • Daily complimentary newspaper delivery
  • Beach bag for use during stay
  • Shoe shine service
  • Daily fresh fruit in room
  • Fresh flowers in room upon arrival
  • 42" flat screen satellite television

Excellence Club Junior Suite Swim-Up Ocean View includes:

Room includes:

  • 1 king bed
  • Ocean view
  • Minimum 1 adult, maximum 2 adults
  • Balcony
  • Bathroom with tub and shower
  • Climate control
  • Jetted tub
  • Pillow menu
  • Smoking rooms available (upon request)
  • Excellence Club benefits
  • Premium in-room liquor and wine of guests preference
Image showcasing Excellence Club Junior Suite Swim-Up Ocean View

Excellence Club Junior Suite Swim-Up Ocean View

Additional details:

Excellence Club Benefits include:

  • Private check-in and check-out
  • Late check-out and early check-in (subject to availability)
  • Private concierge service (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
  • Superior VIP toiletries, upgraded room service menu, including wine and liquor preference
  • Sparkling wine in room upon arrival
  • Exclusive pool and whirlpool at the pool area
  • Private beach area
  • Daily complimentary newspaper delivery
  • Beach bag for use during stay
  • Shoe shine service
  • Daily fresh fruit in room
  • Fresh flowers in room upon arrival
  • 42" flat screen satellite television

Excellence Club Honeymoon Suite Ocean Front includes:

Room includes:

  • 1 king bed
  • Oceanfront
  • Minimum 1 adult, maximum 2 adults
  • Balcony
  • Bathroom with tub and shower
  • Climate control
  • Jetted tub
  • Pillow menu
  • Smoking rooms available (upon request)
  • Premium in-room liquor and wine of guests preference
  • Excellence Club benefits

Additional details:

Excellence Club Benefits include:

  • Private check-in and check-out
  • Late check-out and early check-in (subject to availability)
  • Private concierge service (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
  • Superior VIP toiletries, upgraded room service menu, including wine and liquor preference
  • Sparkling wine in room upon arrival
  • Exclusive pool and whirlpool at the pool area
  • Private beach area
  • Daily complimentary newspaper delivery
  • Beach bag for use during stay
  • Shoe shine service
  • Daily fresh fruit in room
  • Fresh flowers in room upon arrival
  • 42" flat screen satellite television

Two-Story Rooftop Terrace Suite Spa/Pool View includes:

Room includes:

  • 1 king bed
  • Minimum 1 adult, maximum 2 adults
  • Bathroom with tub and shower
  • Climate control
  • Jetted tub
  • Pillow menu
  • Terrace with lounge furniture and exterior plunge pool
Image showcasing Two-Story Rooftop Terrace Suite Spa/Pool View

Two-Story Rooftop Terrace Suite Spa Pool View

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities

Martini Bar

  • Bar
  • Lobby bar

Café Kafé

  • Bar

Blue

  • Bar
  • Swim-up bar

Sol

  • Bar
  • Beach bar

Cielo

  • Bar
  • Pool bar

Alegria

  • Bar
  • Piano bar

Stars

  • Bar

La Habana

  • Bar
  • Cigar lounge

Revive

  • Bar

X Lounge

  • Bar
  • Lounge

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • In room wired
Type of restaurant Type of cuisine Open for Additional information

Barcelona

  • À la carte
  • Mediterranean
  • Breakfast
  • Dinner
  • Lunch
  • Dress code

Toscana

  • À la carte
  • Italian
  • Breakfast
  • Dinner
  • Lunch
  • Dress code

Oregano Pizza e Pasta

  • À la carte
  • Italian
  • Dinner
  • Lunch
  • Dress code

Agave

  • À la carte
  • Mexican
  • Dinner
  • Lunch
  • Dress code

Spice

  • À la carte
  • Asian
  • Dinner
  • Lunch
  • Dress code

The Lobster House

  • À la carte
  • Seafood
  • Dinner
  • Dress code

The Grill

  • À la carte
  • Grill/steak house
  • Breakfast
  • Dinner
  • Lunch
  • Dress code

Chez Isabelle

  • À la carte
  • French
  • Dinner
  • Dress code

Las Olas Restaurant

  • Snack bar
  • Grill/steak house
  • Lunch

Basmati Indian Restaurant

  • À la carte
  • Gourmet
  • Dinner

Flavor Market

  • À la carte
  • Mexican
  • Dinner
  • Dress code
  • Suites: 440
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site ($)
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Yoga

Carretera Federal 307

Chetumal-Puerto Juarez

Puerto Morelos, Mexico 77580

52-998-872-8500

23 km from  CUN

    • All-inclusive: Included
      • Unlimited domestic and premium drinks

    Pools

    • Jetted pools: 5
    • Outdoor pools: 6

    Water sports

    • Dive shop: On site ($)
    • Non-motorized watersports: On site
    • Snorkeling: On site

    Other sports

    • Aerobics: On site
    • Bicycles: On site
    • Tennis courts: On site
    • Tour excursions: On site ($)

    Other activities

    • Daily activities: On site
    • Games room: On site
    • Spanish lessons
    • Theme nights
    • Deep Sea Fishing ($)
    • Private Yacht Excursions ($)
    • Private Tennis Lessons ($)
    • Dancing Lessons
    • Cooking Lessons
    • Business centre
    • Concierge
    • Gift shop ($)
    • Laundry services ($)
    • Meeting facilities ($)
    • Shopping onsite
    • Tour desk
    • Courier services
    • Florist