Moon Palace Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

  • Beach escape
  • Family of 5
Hotel reviews summary
Our guests rated this property 3.0 out of 5

Our guest rating from 2 reviews

		
						TripAdvisor users rated this property
						4.5
						out of 5

TripAdvisor rating from 24305 reviews

Overview

The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.

Added value

Stay 3 nights to receive 500 USD Resort Credit. Stay 4 nights to receive 750 USD Resort Credit. Stay 5 to 8 nights to receive 1500 USD Resort Credit. Stay 9 to 11 nights to receive 2000 USD Resort Credit. Stay 12 nights or more to receive 2500 USD Resort Credit.

Resort Credit can be used towards select tours, golf, spa and salon services, romantic dinner events, upgraded wine selection at restaurants, photo packages, selected take away products, Day/Night Pass to The Grand at Moon Palace Cancun, and weddings. Mandatory Service Fee.

Service Fee: Is a nominal fee applied over the final price of all transactions using the Resort Credit promotion on all services or products available. Service fee can be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining resort credit promotion balance.

Golf cart is mandatory ($) and is not included.

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • Lunch and dinner with gourmet dining
  • Gratuities
  • Stay at 1, Play at 4 - Receive unlimited access to all facilities at the following Palace resorts:
  • Exchange privileges between Beach Palace, Sun Palace (Adults only 18+), Moon Palace Golf & Spa Resort and Playacar Palace (Le Blanc Spa Resort excluded).
  • Transportation is not included.
  • Nightly entertainment
  • 24 hour room service
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries

Select a room type:

Deluxe Room Resort View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Resort view
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
  • Jetted tub
  • Smoking rooms available (upon request)
Image showcasing Deluxe Room Resort View

Deluxe Room Resort View

Superior Deluxe Garden View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden view
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
  • Jetted tub
  • Smoking rooms available (upon request)
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Superior Deluxe Garden View

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Superior Deluxe Garden View

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Superior Deluxe Garden View

Superior Deluxe Ocean View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Ocean view
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
  • Jetted tub
  • Smoking rooms available (upon request)
Image showcasing Superior Deluxe Ocean View

Superior Deluxe Ocean View

Superior Deluxe Oceanfront includes:

Room includes:

  • 1 king bed
  • Oceanfront
  • Minimum 1 adult, maximum 2 adults
  • No more than 2 guests in the room
  • Balcony
  • Jetted tub
  • Smoking rooms available (upon request)
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Superior Deluxe Oceanfront

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Superior Deluxe Oceanfront view

Family Deluxe includes:

Room includes:

  • 1 king bed and 2 double beds
  • Garden view
  • Minimum 1 adult, maximum 4 adults
  • Maximum 3 children
  • No more than 6 guests in the room
  • Balcony
  • Jetted tub
  • Mini-bar
  • 2 connecting Superior Deluxe Garden View rooms
  • Gaming devices
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Family Deluxe - king bed

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Family Deluxe - double beds

Concierge Level includes:

Room includes:

  • 1 king bed
  • Minimum 1 adult, maximum 2 adults
  • No more than 2 guests in the room
  • Balcony
  • Pillow menu
  • Upgraded amenities
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Concierge Level

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Concierge Level - bedroom

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Concierge Level - view

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Concierge Level - jacuzzi

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool
  • Playground

Kids club

Open daily



Age range: 4 to 12

Teens club

Teens club

Age range: 13 to 17

    The age range below will determine the quantity of children during booking.

  • Children ages: 4 to 17
Type Amenities

Columpios

  • Bar
  • Pool bar

Lounge Bar

  • Bar
  • Lounge
  • Live music

Lobby Bar

  • Bar
  • Lobby bar

Pool Bar

  • Bar

Andromeda Disco ( also (Open from 8:00 to 10:30 pm to teens (ages 12 - 17) during summer months)

  • Nightclub

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional information

El Manglar

  • À la carte
  • International
  • Breakfast
  • Dinner
  • Lunch

Arrecifes

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

Los Caporales

  • À la carte
  • Mexican
  • Dinner
  • Dress code

Palapa Delfines

  • Buffet
  • International
  • Dinner
  • Lunch

Palapa Pelicanos

  • À la carte
  • International
  • Dinner
  • Lunch

Sweet & Coffee

  • Café
  • Coffee and pastries
  • Snacks

Lobby Bar

  • Snack bar
  • International
  • Snacks

La Gondola

  • Buffet
  • International
  • Breakfast
  • Dinner

Mo-Mo-No-Ha-Na

  • À la carte
  • Asian
  • Dinner
  • Dress code

Bugambilias

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

Palapa Fragata

  • Buffet
  • Seafood
  • Dinner
  • Lunch

Palapa Barracuda

  • À la carte
  • International
  • Breakfast
  • Dinner
  • Lunch

Los Tacos

  • À la carte
  • Mexican
  • Dinner
  • Lunch

Pool Bar Columpios

  • À la carte
  • Asian
  • Dinner
  • Lunch

El Caribeno

  • À la carte
  • Caribbean
  • Dinner
  • Dress code

La Trattoria

  • À la carte
  • International
  • Breakfast
  • Dinner
  • Lunch
  • Dress code

Bambu

  • À la carte
  • Asian
  • Dinner
  • Dress code
  • Rooms: 2058
  • Property view.
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site
  • Spa: On site ($)
  • Spa treatments: On site ($)

km 340, Carretera Cancun

Chetumal Cancun, Mexico 77500

011-52-998-881-6000

11 km from  CUN

    • All-inclusive: Included
      • All meals plus snacks
      • Unlimited international and domestic drinks
    • ATM
    • Concierge
    • Currency exchange
    • Dry cleaning ($)
    • Gift shop ($)
    • Laundry services ($)
    • Meeting facilities ($)
    • Tour desk
    • Valet parking
    • Catholic mass (Saturdays)
    • Car rental desk ($)

    Pools

    • Jetted pools: 6
    • Kids' pools: 2
    • Outdoor pools: 2

    Golf

    • Golf: On site ($)

    Water sports

    • Scuba diving: On site

    Other sports

    • Climbing wall: On site
    • Tennis courts: On site

    Other activities

    • Beach activities: On site
    • Daily activities: On site
    • Theme parties
    • Meditation garden
    • Marina
    • Dive tank
    • FlowRider