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Now Sapphire Riviera Cancun

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

  • Beach escape
  • All-inclusive
Hotel reviews summary
		
						TripAdvisor users rated this property 
						4.5
						 out of 5

TripAdvisor rating from 10056 reviews

Overview

The newly renovated Now Sapphire Riviera Cancun, a AAA Four Diamond award-winning resort, offers UnlimitedLuxury® to families with teens and tweens, couples and friends. Guests of all ages will find spacious suites, international gourmet cuisine, unlimited top-shelf spirits, endless activities including three swimming pools, a new waterpark for the whole family and nightly entertainment – perfect for guests of all ages! 

Added value

Guests 18 years and older are offered complimentary greens fees at nearby championship golf courses. Guests can enjoy one complimentary round per person, per day when staying through December 31, 2019. There is an additional charge for Premium Tee times and golf carts are mandatory and are not included. Other terms and conditions may apply, please contact the hotel Concierge for more details.

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • Unlimited-Luxury®
  • Gratuities
  • Nightly entertainment
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

  • $1.25 USD (plus tax) per room/per night
  • Paid directly to the hotel
  • Government of Quintana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace

Select a room type:

Deluxe Junior Suite Tropical View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden view
  • Minimum 1 adult, maximum 3 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Ceiling fan
  • Climate control
  • Seating area
  • Smoke-free
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Deluxe Junior Suite Tropical View - King

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Deluxe Junior Suite Tropical View - Double

Preferred Club Junior Suite Tropical View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden view
  • Minimum 1 adult, maximum 3 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Ceiling fan
  • Climate control
  • Seating area
  • Smoke-free
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Preferred Club Junior Suite Tropical View - King

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Preferred Club Junior Suite Tropical View - Double

Additional details:

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Preferred Club Junior Suite Ocean Front includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Ocean view
  • Minimum 1 adult, maximum 3 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
  • Ceiling fan
  • Climate control
  • Jetted tub
  • Seating area
  • Smoke-free
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Preferred Club Junior Suite Ocean Front - King

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Preferred Club Junior Suite Ocean Front - Double

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Preferred Club Junior Suite Ocean Front - Bathroom

Additional details:

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Preferred Club Junior Suite Beach Front includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Ocean view
  • Minimum 1 adult, maximum 3 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Climate control
  • Smoke-free
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Preferred Club Junior Suite Beach Front - King

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Preferred Club Junior Suite Beach Front - Double

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Preferred Club Junior Suite Beach Front - Terrace

Additional details:

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Preferred Club Junior Suite Beach Front Swim Out includes:

Room includes:

  • 2 double beds
  • Ocean view
  • 520 square feet
  • Maximum 3 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Bathroom with tub and shower
  • Climate control
  • Living room
  • Smoke-free
  • Please note: this room category will include a child safety lock to go out to the pool

Additional details:

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Family Junior Suite Tropical View includes:

Room includes:

  • 1 king bed and 2 double beds
  • 1040 square feet
  • Maximum 4 adults
  • Maximum 4 children
  • No more than 6 guests in the room
  • Bathroom with tub and shower
  • Climate control
  • Smoke-free
  • This Family Suite is made up of two guaranteed connecting Junior Suite Tropical View rooms (one with a king bed and the other with 2 double beds)
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Deluxe Junior Suite Tropical View - King

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Deluxe Junior Suite Tropical View - Double

Amenities & activities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services ($)
  • Children’s pool
  • Waterpark

Explorer's Club

At this fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts 
  • Playground 
  • Sandcastle contests 
  • Board games and video games
  • Big screen movies on the beach
  • Splash park and toddler pool
  • Beepers for parental control
  • Dinner for children at the buffet (providing parents with alone time)

Age range: 3 to 12

    The age range below will determine the quantity of children during booking.

  • Children ages: 0 to 12
Type Amenities

Moments

  • Bar
  • Lobby bar

Splash

  • Bar
  • Pool bar

The Reef (must be booked in the Preferred Club room category to use this bar)

  • Bar
  • Pool bar

The Sandbar

  • Bar
  • Beach bar

Eclipse

  • Nightclub

Minimum age restrictions apply, picture ID required.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional information

Paramour

  • À la carte
  • French
  • Dinner
  • Adults only
  • Dress code

Lemongrass

  • À la carte
  • Asian
  • Dinner
  • Dress code

Bluewater Grill

  • À la carte
  • Seafood
  • Dinner
  • Lunch
  • Dress code

Cibu

  • À la carte
  • Mediterranean
  • Dinner
  • Dress code

Fresco

  • À la carte
  • Mexican
  • Dinner
  • Dress code

Market Cafe

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

Barefoot Grill

  • Snack bar
  • Grill/steak house
  • Lunch
  • Snacks

Coco Café

  • Café
  • Coffee and pastries
  • Snacks
  • Suites: 488
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site ($)
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Water aerobics
  • Yoga

Super Manzana 11

Manzana 9 Lote 10

Riviera Maya, Mexico 77580

011-52-998-872-8383

29 km from CUN

    • All-inclusive: Included
      • All meals plus snacks
      • Dinner can be à la carte (reservations required, dress code in effect)
      • Unlimited international and domestic drinks

    Sip, Savor and See Promotion

    As part of the benefits of Endless Privileges and Unlimited-Luxury, guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.

    Pools

    • Adult-only pools: 1
    • Outdoor pools: 3

    Water sports

    • Dive shop: On site ($)
    • Non-motorized watersports: On site
    • Scuba diving: On site ($)
    • Snorkeling: On site ($)

    Other sports

    • Tennis courts: On site

    Other activities

    • Beach activities: On site
    • Games room: On site
    • Nightly entertainment: On site
    • Euro-bungee
    • 24 hour front desk
    • ATM
    • Concierge
    • Currency exchange
    • Dry cleaning ($)
    • Laundry services ($)
    • Medical services available ($)
    • Meeting facilities ($)
    • Shopping onsite ($)
    • Tour desk ($)
    • Car rental desk ($)
    • Pets allowed ($)

    AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.