Ocean Maya Royale

4.0 star rating

Quality accommodation with a variety of facilities and services.

  • Adults only
  • Beach escape
  • All-inclusive
Hotel reviews summary
Our guests rated this property 3.0 out of 5

Our guest rating from 2 reviews

		
						TripAdvisor users rated this property
						4.5
						out of 5

TripAdvisor rating from 7195 reviews

Overview

The Ocean Maya Royale hotel is located on the seafront of Riviera Maya, in the heart of the Mexican Caribbean and close to Playa del Carmen.

Inclusions

  • Round-trip airport transfers
  • Dinner can be a la carte (reservations not required, dress code in effect)
  • Gratuities
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Rooms

All rooms include:

  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts

Select a room type:

Maya Deluxe includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Ocean or Garden View
  • Balcony
Maya Deluxe

Maya Deluxe

Privilege Junior Suites includes:

Room includes:

  • 1 king bed
  • Minimum 1 adult, maximum 2 adults
  • No more than 2 guests in the room
  • Free wired Internet
  • À la carte room service at no extra charge from 7 a.m. to 11 p.m.
Privilege Junior Suites

Privilege Junior Suites

Additional details:

Privilege services include:

  • butler service 
  • minibar, restocked daily with soft drinks, water, and beer and liquor
  • premium top-shelf liquor service in bars and restaurants
  • Privilege beach towels
  • Privilege lounge with concierge services; computers, free wi-fi, library
  • Privilege lounge hors d'oeuvres and snack service
  • personalized check-in and check-out services
  • concierge services for spa, travel and other personal experiences
  • exclusive Privilege Beach with Balinese sun beds and waiter service
  • 10% discount on services at Despacio Spa Centre and DiveIt

Prior to arrival, Privilege guests may submit their personalized requests to Privilege Guest Services via the resort website: https://www.oceanhotels.net/en/privilege-hotels

Nine à la carte service selections will be available including:

  • Room location (high or ground floor, for example) in accordance with room type reserved
  • Advance reservations at à la carte specialty restaurants on evenings of choice
  • Menu choices for in-room breakfast service the day after arrival at the resort
  • Mini bar beverages and snacks selections
  • Preferred in-room welcome amenity (fruit basket or cold cuts, for example)
  • Preferred pillow type (goose feather, firm, soft, orthopedic)
  • VIK (Very Important Kid) age-appropriate preferences
  • Advance reservations for spa treatments and services
  • Daily newspaper preference

Amenities & activities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities

Pool bar

  • Bar
  • Pool bar

Swim up bar

  • Bar
  • Swim-up bar

Lobby Bar

  • Bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
Type of restaurant Type of cuisine Open for Additional information

La Hacienda

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

El Charro

  • À la carte
  • Mexican
  • Dinner

Yookoso

  • À la carte
  • Asian
  • Dinner

La dolce Vita

  • À la carte
  • Italian
  • Dinner

Snack area

  • Snack bar
  • International
  • Lunch
  • Snacks

Mike's coffee

  • Café
  • Coffee and pastries
  • Snacks

Blue Moon

  • À la carte
  • International
  • Dinner
  • Rooms: 320
  • Fitness centre: On site
  • Salon: On site ($)
  • Sauna steam room: On site
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Water aerobics

Carretera Federal Chetumal

km. 299

Playa del Carmen, Mexico 77710

52 (984) 873 4700

55 km from  CUN

    • All-inclusive: Included
      • Unlimited international and domestic drinks

    Pools

    • Outdoor pools: 2

    Water sports

    • Motorized watersports: On site ($)
    • Non-motorized watersports: On site
    • Scuba diving: On site ($)
    • Snorkeling: On site

    Other sports

    • Aerobics: On site
    • Bicycles: On site ($)
    • Tennis courts: On site

    Other activities

    • Beach activities: On site
    • Daily activities: On site ($)
    • Games room: On site
    • Nightly entertainment: On site
    • Towel service
    • Umbrellas
    • Lounge chairs
    • Dive school ($)
    • Business centre ($)
    • Currency exchange ($)
    • Gift shop ($)
    • Laundry facilities ($)
    • Meeting facilities ($)
    • Tour desk ($)
    • Wedding facilities ($)
    • Car rental ($)
    • Free Wi-Fi in the lobby