Playacar Palace

4.0 star rating

Quality accommodation with a variety of facilities and services.

Showing Playacar Palace feature image

Hotel Location

58 km from CUN airport

Please note:

The Playacar Palace has undergone a refurbishment project to their guest rooms which are now 75% complete. The remaining rooms are scheduled to be completed by January 1, 2018; some noise can be expected during the day. The hotel will do their best to keep guest disruption to a minimal.

Hotel reviews summary
Our guests rated this property 4.0 out of 5

Our guest rating from 1 reviews

						TripAdvisor users rated this property
						out of 5

TripAdvisor rating from 4628 reviews


Located steps away from the laidback charms of Playa del Carmen, Playacar Palace indulge a range of desires for you who wants it all. It is in this exceptional environment where you will be able to discover the true heart of the Riviera Maya, populated thousands of years ago by civilizations whose remains still remind us of its uniqueness. Rejoice at this modern retreat! Exchange privileges at select Palace Resorts.

This intimate and luxurious resort, located in the Riviera Maya, is set in the exclusive Playacar Hotel Zone in the heart of Playa del Carmen. It features 208 beautifully appointed rooms, all with double Jacuzzi, 24 hour room service, excellent dining services, a beautiful pool with a swim up bar, and exquisite bars and lounges with views to the stunning Caribbean Sea and Cozumel Island. Take the opportunity to experience a soothing escape at our state-of-the-art Spa facility, or a round of golf on our 18-hole golf course at the Playacar Spa & Golf Club located just a stroll away.

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

    Kids club

    Kids club

    Age range: 4 to 12

    Type Amenities


    • Bar
    • Lobby bar

    Aqua Bar

    • Bar
    • Pool bar

    Luna Lounge

    • Bar
    • Lounge

    Check-in time: 3 p.m.

    Check-out time: 12 p.m.


    • Lobby
    • Room
    Type of restaurant Type of cuisine Open for Additional information

    Cafe Del Mar

    • Buffet
    • International
    • Breakfast
    • Dinner
    • Lunch


    • À la carte
    • Italian
    • Dinner


    • À la carte
    • Asian
    • Dinner
    • Rooms: 208
    • Fitness centre: On site
    • Salon: On site ($)
    • Spa: On site ($)
    • Daily activities
    • Round-trip airport transfers
    • Luxurious Accommodations
    • Wireless Internet
    • Stay at 1, Play at 4 - Receive unlimited access to all facilities at the following Palace resorts:
    • Exchange privileges between Beach Palace, Sun Palace (Adults only 18+), Moon Palace Golf & Spa Resort and Playacar Palace (Le Blanc Spa Resort excluded).
    • Transportation is not included.
    • Stay 3 nights to receive 500 USD Resort Credit. Stay 4 nights to receive 750 USD Resort Credit. Stay 5 to 8 nights to receive 1500 USD Resort Credit. Stay 9 to 11 nights to receive 2000 USD Resort Credit. Stay 12 nights or more to receive 2500 USD Resort Credit.
    • Resort Credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selection at restaurants, photo packages, selected take away products and weddings. Mandatory Service Fee.
    • Golf cart is mandatory ($) and is not included
    • Service Fee: Is a nominal fee applied over the final price of all transactions using the Resort Credit promotion on all services or products available. Service fee can be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining resort credit promotion balance.
    • Nightly entertainment
    • 24 hour room service
    • See included meal plans
    • All taxes

    Fraccionamiento Playacar

    Bahia del Espiritu Santo

    Playa del Carmen, Mexico 77710


    58 km from  CUN

      • All-inclusive: Included
        • All meals plus snacks
        • Unlimited international and domestic drinks
      • ATM
      • Concierge
      • Currency exchange
      • Dry cleaning ($)
      • Gift shop
      • Laundry services ($)
      • Medical services available ($)
      • Parking
      • Tour desk
      • Valet parking
      • Wedding facilities ($)
      • Free transportation to the Playacar Spa & Golf Club
      • Scheduled transportation to Moon Palace, Wet'n Wild park and resorts in the hotel zone
      • Taxi/transportation services ($)
      • Car rental desk ($)


      • Outdoor pools: 1

      Other sports

      • Tennis courts: On site

      Other activities

      • Daily activities: On site
      • Games room: On site
      • Giant chess
      • Theme parties
      • Solarium


      All rooms include:

      • 24 hour room service
      • A/C
      • Alarm clock
      • Bathrobes
      • Coffee maker
      • Hair dryer
      • Housekeeping
      • Iron/Ironing board
      • Mini-bar
      • Safe
      • Turndown service
      • TV
      • Double Jacuzzi
      • Farouk bath amenities

      Select a room type:

      Superior Deluxe Partial Ocean View includes:

      • 1 king bed, or 2 double beds
      • Partial ocean view
      • Minimum 1 adult, maximum 4 adults
      • Maximum 2 children
      • No more than 4 guests in the room
      • Balcony
      • Jetted tub

      Superior Deluxe Ocean View includes:

      • 1 king bed, or 2 double beds
      • Ocean view
      • Minimum 1 adult, maximum 4 adults
      • Maximum 2 children
      • No more than 4 guests in the room
      • Balcony
      • Jetted tub