Handlery Hotel San Diego

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1398 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    once again...excellent stay!

    Reviewed by biggroovesales(Los Angeles, California) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My only place I stay in San Diego. All the staff are great. Always remember me. Sandra in the restaurant as well as Lupe in the bar are fantastic. Breakfast wait staff are always friendly helpful and on the ball. Front desk folks are great as well. Always have a restful stay and relaxing nites there. My favorite!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Disappointing from the start

    Reviewed by Mrs_B_Perth(Como, Australia) on Mar 30, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    My husband and I stayed at the Handlery Hotel for 2 nights as part of our honeymoon. After driving from Los Angeles to San Diego, we arrived around 6pm to check in. After waiting, due to other people being attended we were warmly greeted but advised that there was no record of our booking. We were asked when we made the booking, to which we advised the staff that it was made several months ago through our travel agent. We showed her the document showing this and that it had been fully paid for. We were asked to wait while she looked into things. After 5 or so minutes we were advised that they had a room for us and that we were going to get an upgrade due to the inconvenience and would have a balcony room. What we didn't know at the time meant that we needed to carry our luggage up the stairs as there is no lift at the hotel. When we arrived in our room, the room appeared to be quite dated and we felt it was quite small. We wondered what our room would be like that we booked! We were soon greeted by the lovely sounds of screaming parents and children....on not 1 but both sides of our room. We rang concierge to see if we could change room, to which we were advised that she was on break and would call us back in 10 minutes. We both felt that this was poor customer service. When she rang back about 15 minutes later, she said that we could move room into the main building and to bring our things. At this point the noises had reduced and we both wanted to sleep. We were advised that if it continues after 10pm to ring and then they could send security up. The next morning when we were going down to breakfast there was a distinct smell of marijuana in the hallways, which we didn't find pleasant. Our stay included breakfast which was the choice of: - buffet breakfast - healthy start (yoghurt and granola) - pancakes/waffles - American (eggs, bacon, sausage, hash brown, toast) We appreciated the complementary parking close to our room and the location was good for getting around to the different tourist attractions such as the zoo, Balboa Park and Old Town. Would I stay here again, no. There are plenty of hotels on the other side of the highway if you wanted this location otherwise in the main town center of San Diego there are plenty of hotels and great night life there.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-2

    WOW!!

    Reviewed by Carolyn8838() on Mar 29, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Service was amazing from the front desk to room service and everyone we ran into. Even the GM introduced himself and made us feel VIP. They aloud us to check in early and we got to stay late the next day. The pool water temp was perfect. Overall I give them 5 stars & highly recommend if your ever in San Diego

    Birthday getaway

    Reviewed by k8lyn317() on Mar 27, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend and I wanted to celebrate my birthday by taking a break from the little one and relaxing for a couple of days. My boyfriend surprised me and ordered a package with champagne and chocolate covered strawberries to be delivered the morning of my birthday. (Yum!) It also came with waters which is a nice touch so we can save a trip to the vending machine! He said the staff who helped him were super helpful and kind. It’s been so cloudy and rainy but I was lucky to have warm and sunny weather on my day so we hung out by the pool, which was heated perfectly. My boyfriend practically had to drag me out. Before we checked out we had a couple of burgers and drinks at the bar top, and I especially enjoyed my margarita so I had to get another one! When we checked out the gentleman at the front desk wished me happy birthday which was so sweet! I didn’t want my birthday getaway to end!

    Good Hotel in a Good Location

    Reviewed by MeghanAnnRose(San Antonio, Texas) on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a great visit here for a wedding. The furnishings were good and clean, though occasionally one could find places in need of TLC. The location is pretty ideal. You are an easy and quick drive to all of the major San Diego landmarks.

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