Sheraton San Diego Hotel and Marina

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4179 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Convenient to the Airport

    Reviewed by mnKC(Kansas City, Missouri) on Dec 09, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I stayed in the Marina Tower of the Sheraton while in town for a conference. The hotel was less than a 5 minute commute from the airport which made it very convenient (especially with an early morning flight). I enjoyed Starbucks coffee each morning in the room and in the market located just off the lobby. Cocktails at night at Quinn's Ale House were nice, too. The staff, from the front dest to the shuttle driver, was incredibly warm, welcoming and helpful. The hotel room had a peaceful view of the marina and a balcony to enjoy it thoroughly. The room was fine ... nothing fancy, but clean and served the purpose. The only warning is that this hotel is not within walking distance of much.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Service

    Service-5

    Beautiful location!

    Reviewed by RVtherenow() on Dec 09, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel is beautiful from the outside. It’s first class entrance and main lobby exceed the standards for this type of business/conference center. The rooms, however, were tired and worn. The whole 6 floor had a stuffy stink to it. The pool was drained and being worked on, obviously it’s the off season for that anyway. Some of the conference rooms were super small and stuffy, but for the most part they were sufficient. The staff were extremely helpful and friendly. We asked the concierge for dinner recommendations for our specific tastes and he gave us a few options. He was right on the money with the referral to C-level. It was a nice walk down the street and we truly enjoyed our meal. We also rented scooters via Bird and also Lime. We had an absolute blast and rode them for hours on end from the hotel to La Playa and also the opposite direction near downtown. There are great walking paths from this hotel. Overall it was a great place to stay and an ideal location near the airport.

    water puddles in hallway

    Reviewed by Milehimoby(San Diego, California) on Dec 06, 2018

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Came for a conference hosted by Sheraton. Upon checking the reception desk said our room would be in Lanai Tower, which was separate and quieter than rest of hotel. Turns out that meant outdoor hallways with rain dripping from skylights, forming puddles in front of rooms. Rooms were dingy and rundown. Having stayed in San Diego before, if you can get any of the hotels along the Bayfront by the conference center instead of things on the Harbor Island...do it at any cost. They are nicer, closer to restaurants and are generally better.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Service

    Service-4

    Great location but room not impressive

    Reviewed by 637louiseh(Canton of Ticino, Switzerland) on Dec 04, 2018

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Stayed here for 4 nights on business. Despite being very close to the airport, the hotel is on the Bay - a stone's throw away from miles of beautiful waterfront paths for walking, jogging and relaxing. The hotel is also close to a couple of very good restaurants accessible on foot. The service is excellent throughout. My room however was not impressive - hair in the bathroom sink when I checked in, taps that were not working properly making temperature control difficult, water pressure in shower suboptimal, grey-ish towels, dirty fridge with leftovers from previous guest, used coffee bag in coffee machine upon check-in too. These types of things make me question a hotel's cleanliness - a chief concern of frequent business travelers.

    Can’t get closer to airport!

    Reviewed by GoButler99(Zionsville, Indiana) on Dec 03, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Despite being close to airport, the planes didn’t seem to bother me. Yes, you can hear them, but not like other hotels this close to an airport. The pool is getting renovated, so if you have kids looking to swim, might look elsewhere. Breakfast, the buffet is fantastic and the omelette maker is great! This hotel has some of the best elevators. I bet no one else comments on their elevators, but they weren’t only quick, you hardly ever had to wait for one! Huge plus for being so full. Workout center is great, nice and clean. Rooms are a little dated, but clean. The only issue I have is, the water out of the faucet and shower, could be more powerful, very weak and sometimes got really hot. They also have a shuttle service back and forth to airport, which is convenient. Overall nice stay. Hotel staff and managers are really professional.

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