Beaches Turks & Caicos

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 13374 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Cancellation was not easy

    Reviewed by Chris_32134() on Aug 08, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The cancellation process is long and after several transfers they will try very hard to sell you on why you shouldn’t cancel. It took well over 1 hour. Be prepared to revalidate your information several times and be on hold only to repeat the same information over and over again.

    Beaches Turks and Caicos is the BEST!

    Reviewed by sisi_travelss(Baton Rouge, Louisiana) on Aug 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beaches Turks and Caicos is the BEST FAMILY resort in the Caribbean! - HANDS DOWN! ~ Service: The service at Beaches Turks and Caicos is unbeatable. The staff is amazing and they go above and beyond to make sure your stay is extra special. ~ Restaurants: The dining here is outstanding! 5 stars all the way! They have every dining experience you can imagine with over 20 restaurant options and they are all amazing - French, Italian, Hibachi, Caribbean, Seafood, and so much more! ~ Activities & Entertainment: The activities and entertainment is great! The kiddos will never get bored with the biggest water park, lazy river, surf simulator, xbox arcade, kids club, teens club. beach parties, and so much more! They even have a frozen yogurt and gourmet Mac n cheese food truck! YUP, I tried lobster Mac n cheese. Also, lots of non-motorized water sports are included! You can also get PADI certified for a low price and you can dive as much as you want! ~ Resort: Overall, the resort is HUGE and is absolutely amazing! Beaches has 4 villages to offer. Each village varies depending on style, location, and budget. Personally, I love the Italian and Caribbean villages the most. Both of these have great pool areas and are near the beach. The French is also great near the water park, and Key West is nice and secluded offering 1,2,&3 bedroom suites. Note: Beaches Turks and Caicos offers one of the prettiest beaches I have ever been to in the Caribbean. Turks and Caicos has the prettiest bright blue water & white sands beaches.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Business as Usual

    Reviewed by chris7238(Long Island, New York) on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We decided in January we would make a quick family getaway...4th time staying here and it felt like the first time. Great service, clean accommodations and beautiful weather throughout our stay. Once the world is back on track I will be here with my family once again.

    Lawsuit potential. Borders closed and Beaches won’t refund money! Anyone want to join?

    Reviewed by T3028PCamandad() on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My family was supposed to travel June 8th. 30 days out, borders were open and we had full intention of traveling. June 1st, borders were closed. We couldn’t go! We wanted to go. I called credit card company to dispute charge as Beaches wouldn’t give money back. They wanted me to reschedule and as much as I would love to, my family doesn’t have another week. Beaches showed cancellation on June 30th. My credit card company refunded and sent me a check for almost $10k. I even waited a couple of weeks to make sure no hiccups. 10 days ago I was charged again for this trip after I had used the money to put my son in private school due to many school closures. I have talked to supervisors and they promised a manager would call within a week. A week went by so I called again. No call. Another call and promised a manager to call within a week. No response! This isn’t fair! No communication while 10k is sitting on my credit card in which I don’t know how to pay! This isn’t first class service! Lawyers are being considered. I didn’t have a silver ball to know 30 days out that borders were going to be closed or I would have cancelled!

    Individual ratings:

    Service

    Service-1

    Unethical

    Reviewed by TravelingMommy30(Philadelphia, Pennsylvania) on Jul 31, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I will no loner travel to sandals or beaches. These resorts are extremely over priced for what you truly get. Like a crazy lady, we have been visiting for years but no longer. This company also has no regard for people and their hard earned money. We paid a deposit and BEFORE final payment was due, we called to cancel due to COVID-19. They refused so I froze my credit card knowing they would try and take the payment ( we use one card for vacations only) They tried calling me when the payment declined and stated : " we are fully open and we look forward to hosting you" That is a blatant LIE. Its horrible how they are lying to get peoples money just to not refund it or have you rebook with, from what I hear,with ALOT of restriction. I called my CC company to completely close my card and get a new one. I already know they are not going to refund my deposit so I a going to dispute it with American express. Sandals/Beaches, you should really be ashamed at how you are handling this pandemic. If I was everyone who lost out on thousands of dollars, I would speak with an attorney. I would also try and contact other people in similar situation to look into a class action suit. I should be investigating the fact that a rep called and blatantly lied to get my full payment, but I will let it go.The karma they will receive for being deceitful and STEALING from loyal customers is worse than I could ever do.