Ocean Club Resort Condo

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1029 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    First timers

    Reviewed by CURIOASA(TORONTO) on Dec 29, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed in 9308 for 7 nights for a much needed mental break. The resort has the most beautiful, most peaceful strip of beach on Grace Bay. We walked the beach from Bight Reef to Sunset Beach in Leeward and also explored other beaches on the island (Long Bay, Sapodilla) and it was always a pleasure to come back to our little slice of heaven. The pink umbrellas set against the turquoise water and the fine white sand was postcard perfect. Some days we almost had the beach to ourselves. The property is older and the pool is small/uninviting however the grounds are very lush and superbly maintained. There was a unpleasant smell in our building and/or room, we figured a mix of pesticide to keep bugs away and old furniture/humidity? Our room was located at the back of the property (we wanted a double bed room and knew about the location) and we did get a bit of road noise which we quickly adjusted too. We did not have a view but we were surrounded by lush trees and absolutely loved the screened patio - it was huge and very well furnished and provided much needed extra room (we used it for all our meals). Kitchenette was very well equipped, we had everything we needed to make breakfast and the occasional snack and we loved the the full size fridge. Washer and dryer were a bonus and we were happy to use it (bring your own detergent pods, the powder supplied does not dissolve well). Beds were very comfortable with good quality linens and towels plentiful. A/C was very good and we made plenty of use of the ceiling fan. Loved the vaulted ceiling! Good TV with many stations and great Wifi that worked anywhere on the beach. Very spacious bathroom with double sinks and L'Occitane toiletries. Plenty of storage with lots of hangers. Housekeeping was great, although we had to call for it (we never figured out the frequency - we called every other day but we were once told it's only provided every 3 days??). Things to improve in this particular room - the shower flow was pretty weak, one of the sinks did not drain properly, the bathroom cabinets showed some wear and tear and the pillows were very flat and lumpy. Oh, and the toilet paper provided was super thin - not sure how this would save any money as you just end up using more. Staff was courteous and worked tirelessly. We had a car (a must for this location as restaurants are not within walk in distance and taxis are very expensive) and had plenty of parking at any given time. We ate at Cabana on the beach and the setting was very beautiful and quiet with great service. Great option for takeout to enjoy on your beach chair. We occasionally shopped at the little store in the next door plaza and it was very well stocked with decent prices. After our stay at OCR we stayed at a different, more upscale property on Grace Bay and both myself and my daughter agreed that we missed OCR, the beach and the tranquility. We also spent a day at Ocean Club West - the sister property - it was very nice and we loved the shaded cabanas on the beach however it was a busier more social vibe (many families with smaller kids). All in all - our stay at OCR felt like a home away from home and we would love to return (but would select a different room category/more updated).

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Great Value, Comfortable Accommodation, Nice Service...and the PERFECT beach setting

    Reviewed by leigh732LosAngeles(Los Angeles, California) on Nov 08, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Ocean Club (East) offers condo units that are 100% privately owned and then put into a rental pool managed by a separate company. As such, there is some slight variation in decor of each unit, but a good standard is maintained for all units (there was a group of us, so I saw a few different units). Standard offering are very well equipped kitchens, in-room laundry, and daily service. The bathrooms vary in size, but all nicely maintained. The beds are outstanding, extremely comfortable, Westin Heavenly Bed equal in my opinion. Beach setting is perfect. All of Grace Bay is beautiful, you can’t go wrong, but the quality of the section where Ocean Club is located is pure heaven. Love having the beach loungers and beach umbrellas readily set up each day by the staff. Due to the facilities just recently reopening, it was very quiet and especially peaceful for our stay, but I’m confident the property would still provide a blissful stay even in busier times. The beach/poolside cafe is called Cabana. It’s separately owned and managed. I loved Cabana, the service super super friendly and fun (John Wayne offering outstanding service every day of our stay, and makes an awesome Rum Punch; also met the owners, a lovely mom/dad/daughter trip that we’re also lovely...and also own an great sports bar (Danny Bouy’s) where I enjoyed an awesome NFL Sunday with the locals). Prices in Turks and Caicos can be outrageous, but Cabana was very reasonable by comparison. The fried fish sandwich the best I’ve ever had - ever! - and my friends and I enjoyed that sandwich an almost embarrassing number of times. Also in property is Opus, an upscale restaurant, not on the water but surrounded by a lovely garden. I loved my one dinner there, the lobster bisque and grilled local fish were great, and the service was kind and sincere. However, my friends weren’t as satisfied with their dishes so, combined with the high prices, we never went back. Small and friendly grocery mart also on the property has almost all the basics you will need, aside from fresh meats and produce if you plan on cooking in your unit or using the grills available for guests to use. As with everything on the island, liquor is expensive, but by comparison the prices at the grocery mart were comparable or better than you’d find in the local large grocery store. By the way, the local grocery store is an IGA affiliate, located in central Grace Bay. If you don’t have a rental car just take the free shuttle to Ocean Club West, and it’s a short 5 minute walk to the IGA from that property (it does have a separate name, which I don’t remember, but you can just Google it). Other recommended special night out dinners include Grace’s Cottage (extraordinary charm and service, and food was great - special recognition of the grilled lobster and lamb rack; note, the lobstwr thermidor was just okay compared to the grilled) and Coco Bistro (excellent lobster bisque - okay, Opus’ version was slightly better - grilled lobster, and pretty much everything else on the menu). Just be prepared that these restaurants, and any other comparable on the island will run more than $100-130 per person with appetizer and drinks. All considered, I’ll be back to Ocean Club as soon as possible!

    Great Family Resort

    Reviewed by jennjo1(Ohio) on Aug 19, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We just returned from a beautiful week staying at Ocean Club Resort. The room we stayed in was very clean and comfortable, however, it was a little dated. The grounds were beautifully maintained, pools were enjoyable, and the beach was completely gorgeous! The beach grill served delicious food and drinks and offered great service. The island was fairly quiet, which was expected with the Covid issues. It seemed that all amenities and services were still available, and we really enjoyed having low crowds at the beach, pools, and area restaurants. We used the complimentary kayak and paddle boards. We rented a car and found the resort location to be within a few minutes drive of most of the restaurants. We absolutely loved the island and I think the Ocean Club is probably one of the best value resorts along Grace Bay Beach.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Awesome 2019 Caicos Trip Thanks to Ocean Club!

    Reviewed by smertie(Neptune, New Jersey) on Apr 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Almost a year ago my wife and I visited Caicos for the first time and loved our experience staying at Ocean Club and enjoying the tropical beauty of the island. Ocean Club was excellent even before we arrived when we booked our accommodation. Because my wife uses a cane to walk, a second floor unit was not very practical and the woman who set up our reservation found a first floor junior suite that was available for us the week we were traveling. When we arrived the friendly front desk staff made check in a breeze and we enjoyed a ginger lemonade while the staff took our bags to the room. The junior suite was huge, very spacious with a comfortable bed, large kitchenette and sitting area with a big television that we never watched because we were enjoying the outdoors! All of the appliances including laundry machines were is good working order and everything was clean. A nice screened patio leading out back allowed us to sit out in the evening without and worries about insects. Our room was at the rear of the property next to one of the open concept pools. The pool and grounds were maintained daily by the staff and beach towels were always stocked and available with used towels collected regularly. The walkways to the beach and Cabana Bar were well lit for walking in the evenings but not excessively bright to be bothersome. The Cabana Bar and Opus restaurant were also excellent and I have reviewed them separately. The on-site convenience store was pretty well stocked although they did tend to open late some mornings. I was very excited about the free bike use that I took advantage of most days to peddle around the area. The bikes are first come first serve, but there are plenty of well maintained bikes and you are given a helmet from the front desk before you head out. My wife loved the on-site spa and had a body scrub and pedicure during our stay. A huge advantage was the free shuttle to Ocean Club West, which is close to more shops and restaurants and we took advantage of this service several times. The schedule was given to us when we arrived and the bus was always on time. For most people, taking the shuttle to Ocean Club West and walking to Salt Mills Plaza is possible but because of my wife’s walking issues we took a cab there to visit Potcake Place, take a puppy out, and then stop by the shops. The front desk was very prompt and helpful in calling cabs for us. And, of course, Grace Bay Beach is stunning, all of the hype is true! This was very relaxing and the resort’s beach chairs were well spaced so that people weren’t on top of each other like we experience at the NJ beaches. Overall, staying here helped make this vacation fantastic. We’re planning on returning to Providenciales after the covid-19 threat passes, and Ocean Club is at the top of our list of places to stay when we come back!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Ocean Club is awesome!

    Reviewed by heathersM1435CR() on Apr 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I can’t say enough good things about Ocean Club! The location at the end of Grace Bay is perfect, pretty quiet with just the right amount of activity! The resort is clean and well manicured and the staff is friendly and accommodating. There are bikes to use and Graceway grocery store is about 1 mile away!