Iberostar Bella Costa

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 3982 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    My Happy Place

    Reviewed by Cubagirl03(Pointe-du-Chene, Canada) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just recently got back from another amazing visit to my home away from home. This place is fabulous! Seeing all the work being done on this property is great. The management takes time to explain the upgrades that are in the works or coming in the near future makes you feel like part of the wonderful Bella Costa family. And the staff, so much to say about this amazing staff. Reception has the amazing Dairon to great you. The superb waiters Albe and Hanoi and the beautiful waitress Yanin that are always there to take great care of us, and make sure our glasses are always full. Then there is the kind and hard working beach worker Yanquiel that makes sure you have a chair, and shade if you want it and making sure the beach is clean. The security guards that keep us safe. Everyone on this staff is simply amazing, so caring and kind. I feel like these people are my Cuban family. Sure, the pool was closed when we were there, but hey, Varadero has the best beaches ever, ENJOY IT! I know I sure did. I am so looking forward to getting back there to spend time with these lovely people at this great resort. When you walk in and everyone greats you by name with a huge hug and kiss, you know you are at the perfect spot. I would not stay anywhere else. This is where my heart is. The only complaint I have, which is minor is the size of the bath towels. Hair towels just aren’t big enough to dry a body. Get some regular size bath towels??. But really, that’s my only complaint. Love this place, and the staff. Every time I leave, a part of my heart is left there. Thanks again for taking such great care of us! Can’t wait to get back. Love you all ????

    Disgusting accommodations

    Reviewed by hungryguys1234(Barrie, Canada) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Where do I start.... first of all stear clear of this resort and the bungalow rooms there the equivalent of an abandoned home here in Ontario utterly disgusting, electrical outlets hanging out of the walls black mold everywhere in the room tape still on windows 2 years after hurricane and this was the second room we where given, beds where like sleeping on box spring beds there's to much to list about the bungalow room and did I mention there where 5 of us at a cost of $7,300 Canadian highly recommended by selloff vacations as a 4 star resort the resort it self was dirty ex: no toilet paper anywhere on the resort you had to carry a roll with you from your room which also limited to to rolls per room (5 people) there was NO! Hand soap in any washroom in the resort making us wonder what the food handlers where using before handling the food all in all there's much more to tell about the disgusting accommodations but please steer clear of this resort and what selloff vacations & Airtransat are trying to sell you hope this helps we are now in court over this vacation for Christmas supposedly the happiest time of year to get our money back.????

    A magical week!

    Reviewed by Chantale C() on Oct 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We traveled to the Iberostar Bella Costa, Varadero, Cuba from August 3th to the 10th 2019. It was an amazing week with wonderful people attending to our every needs and making sure that our stay with them was magical. Yes! We are talking about the staff! These people wear their hearts on their sleeves…they are soooo kind. Here they are: Pool Bar Bartenders that quench your thirst : Cuquito, Maikel, Miguel, Alexis, Alexis (Bar Lobby). Special thanks to Marlene for the light and Hugs ad kisses to Irina (for our spotless villa) and her family. Jorge always working so hard, with a smile, no matter how hot it is! A special Hug to Arelys…We miss you, but will see you soon! Abrahan, & Yuni thank-you for your amazing service. Sandro, Roxana who speaks excellent French! Julio, for holding up the fort…It’s always a pleasure to see you! Two wonderful musicians! Lorenzo & Luis. Thank-you 4 letting me share with you! You are 2 exceptional musicians! Magalie: She welcomes you like family and makes you feel at Home! Haydelis & Yerania : They Master the Guest Service domain! Thank-you so, so, much! And of course, Mr. César. A man of class with very little sleep! With Love, Marc & Chantale, Montréal

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Save your money

    Reviewed by bigredmike(Hamilton, Canada) on Oct 06, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Dont be fooled about what they offer, no stocked fridge, no pool, no beach service, no entertainment, no 24 hour service. Every thing closes at 11. Room old, 2 towels per room with 3 people. Mold in our room, no tv service, ants and gecko living in our room. Linen old and stained. Stuck in the elevator for 30 minutes with no air conditioning. No coffee or tea in room, coffee maker dirty. No activities for children. Kids activity hut closed most of the time. We all became sick for last 3 days. No air conditioning throughout the hotel except your room. We were informed about some renovations but not having what is written is not acceptable. Wait staff excellent with what they have to work with. We would never go back.

    Don’t Expect Too Much

    Reviewed by Astrokeener(Keene, Canada) on Oct 05, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Not quite what we expected for an all inclusive resort. Getting little tired and could use some repairs and updates, but it fit the bill for a cheap, quick getaway. Cuba S not known for the food and this location did not disappoint. Most meats were over cooked and heavily salted, but there was enough variety that we could find things to eat every meal. The beach is great and people lovely and the weather was a pleasant surprise, given the start of hurricane season. Lots of sun and heat units to be soaked up. Good location for a day tour of Havana too. Well worth the time and money. Don’t expect too much and you won’t be disappointed.

    Individual ratings:

    Service

    Service-4

    Value

    Value-4