Tender and Retrieval Times

International Tender and Retrieval Times – Wide-body Routes

Depending on your shipment needs, WestJet Cargo’s tender and retrieval times may vary.1 The following chart shows our international tender and retrieval times for wide-body routes.

Cut Off Tender Time2   Retrieval Time3  
Loose Cargo Shipper Built Units (BUP's) Loose Cargo Shipper Built Units (BUP's)
6 hrs 4 hrs 2 hrs 2 hrs

Domestic/Trans-border/International Tender and Retrieval Times – Narrow-body Routes

Depending on your shipment needs, WestJet Cargo’s tender and retrieval times may vary.1 The following chart shows our domestic/trans-border/international tender and retrieval times for narrow-body routes.

  Cut Off Tender Time2       Retrieval Time3  
Base Priority Non Priority AVI Min AVI Max Priority Non Priority
YYC 2 hrs 3 hrs 3 hrs 4 hrs 90 min 2 hrs
YYZ 2 hrs 3 hrs 3 hrs 4 hrs 90 min 2 hrs
YVR 2 hrs 3 hrs 3 hrs 4 hrs 90 min 2 hrs
YEG 2 hrs 3 hrs 3 hrs 4 hrs 90 min 2 hrs
YHZ 2 hrs 3 hrs 3 hrs 4 hrs 90 min 2 hrs
YUL 2 hrs 3 hrs 3 hrs 4 hrs 1 hr 1 hr
YWG 2 hrs 3 hrs 3 hrs 4 hrs 1 hr 1 hr
YQR 2 hrs 3 hrs 2 hrs 4 hrs 1 hr 1 hr
All Other NA 2 hrs 2 hrs 4 hrs 1 hr 1 hr


1
Tender and Retrieval times may vary by warehouse and commodity type.

2Cut Off Tender time is based on scheduled departure time.

3Retrieval time is based on actual time of arrival and not scheduled arrival time.

Note: For more information on our wide-body and narrow-body routes, please contact one of our WestJet Cargo agents. From Canada, call 1-866-952-2746.