Ticket number

Where can I find my ticket number?

Your ticket number is a 13-digit number that uniquely identifies the airline ticket that was issued to you. The quickest and easiest way to locate your ticket number is through your boarding pass or your eTicket receipt.

This is a boarding pass that you (or another person with whom you travelled) printed after using web check-in on westjet.com. Your 13-digit electronic ticket number can be found near the middle of the boarding pass, under the heading "Electronic/Electronique".

Boarding pass issued at an airport kiosk or by a customer service agent.

WestJet issues electronic itineraries with attached eTicket receipts by email when flight reservations are made. If you have kept the email from WestJet with your itinerary, open the "Electronic ticket receipt" attachment.

This boarding pass is issued during online check-in on your mobile device. Your 13-digit electronic ticket number can be found at the bottom of your screen, under the QR code.

This boarding pass is issued if you (or another person with whom you travelled) have checked-in on an Apple mobile device. To view your 13-digit electronic ticket number on this boarding pass, select the information icon on the bottom-right corner of your screen.

If you cannot locate your ticket number through one of the above sources, please call our Sales Super Centre at 1-888-937-8538 (1-888-WESTJET) for assistance.