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Meet Juliet, WestJet's digital travel assistant​

 

​She’s available on multiple apps to help at every stage of your journey.

 

Juliet will help you plan and book your trip

On Messenger, she can provide inspiration, show you deals and promotions, ​and book your flight. ​

Messenger icon Juliet on Messenger WhatsApp icon Juliet on WhatsApp
Day of Travel

She's there before you fly

On all platforms, she knows about baggage allowance and fees.

She can calculate whether your bags are carry-on or need to be checked.

You can ask about bringing your beloved pet​.

Messenger Icon Juliet on Messenger Assistant icon Juliet on Google Assistant WhatsApp icon Juliet on WhatsApp
Hey Google, ask WestJet how many bags I can bring.
Hey Google, ask WestJet if I can bring my dog?
Google Home products
Day of Travel

She's there for you on travel days

She'll show you flight status, can answer change, cancel and check-in questions, and tell you what documents you need to travel.​

Hey Google, ask WestJet to check when my flight leaves.
Messenger Icon Juliet on Messenger Assistant icon Juliet on Google Assistant WhatsApp icon Juliet on WhatsApp

We are always here

Juliet is powered by Artificial Intelligence which means she’s going to become more capable as time goes on. The more interactions she has, the more she learns. If she doesn’t have your answer today on Facebook Messenger, Google Assistant and/or WhatsApp, she’ll send you to the right place on westjet.com or connect you with our friendly Social Care team.

See how Juliet works

Introducing Juliet on Messenger