Travel agent post-travel inquiries

If you are a travel agent submitting a post travel inquiry on behalf of a guest, please fill out the form below.

Contact information

Please provide the first name of the guest travelling

Please provide the last name of the guest travelling

IATA is required to access and provide information.

Example: 5554443333

Please provide the phone number of the travel agency on the reservation

Example: john@email.com

Please provide the email address of the travel agency on the reservation

Example: john@email.com

Please provide the address of the guest travelling

Example: A1A1A1

WestJet's 6-digit alpha-numeric code

Example: YYYY-MM-DD
Example: WS 1501
Example: Example: $ 75.00

If you are submitting expenses on behalf of a guest due to a flight delay or cancellation in WestJet's control, please attach their receipts here for us to review. View our flight and service disruption guidelines for submitting out-of-pocket expenses.

WestJet Specialists will determine currency based on mailing address. Guests residing outside of Canada and the United States may be eligible for a cheque or an international money order.

Attach all receipts:

Maximum upload file size: 2MB (JPG, GIF, PNG)

Would you like us to follow up with you?