Active Advisories
The Flow Rider surf simulator at Moon Palace, Cancun is closed for maintenance until further notice.
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
2058
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- 2 connecting Superior Deluxe Garden View rooms
- Gaming devices
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
Kids club
Open daily
Teens club
Teens club
- Children ages: 4 to 17
| Type | Amenities | |
|---|---|---|
| Columpios | Bar, Pool bar | |
| Lounge Bar | Bar, Lounge | Live music |
| Lobby Bar | Bar, Lobby bar | |
| Pool Bar | Bar | |
| Noir Nightclub | Nightclub | Dance floor, Live DJs |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Manglar | Buffet | International | Breakfast, Dinner, Lunch | |
| Arrecifes | Buffet | Brazilian | Dinner | Dress code |
| Los Caporales | À la carte | Mexican | Breakfast, Dinner | Dress code |
| Palapa Delfines | Buffet | International | Dinner, Lunch, Snacks | |
| Palapa Pelicanos | À la carte | International | Dinner, Lunch, Snacks | |
| Sweet & Coffee | Café | Coffee and Pastries | Snacks | |
| Lobby Bar | Snack bar | International | Snacks | |
| La Gondola | Buffet | International, Italian | Breakfast, Dinner | This restaurant provides both buffet and à la carte dining |
| MoMo | À la carte | Asian | Dinner | Dress code |
| Bugambilias | Buffet | International | Breakfast, Dinner, Lunch | |
| Palapa Fragata | Buffet | Seafood | Dinner, Lunch | |
| Palapa Barracuda | À la carte | International | Breakfast, Dinner, Lunch | |
| Pool Bar Columpios | À la carte | Asian | Dinner, Lunch | |
| El Caribeno | À la carte | Caribbean | Dinner | Dress code |
| La Trattoria | À la carte | International | Dinner | Dress code, Reservations required |
| Agra | À la carte | Indian | Dinner | Dress code, Reservations required |
- Rooms: 2058
- Property view .
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Jetted pools: 6
- Kids pools: 2
- Outdoor pools: 2
Golf
- Golf: on site ($)
Water sports
- Scuba diving: on site
Other sports
- Climbing wall: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Theme parties
- Meditation garden
- Marina
- Dive tank
- FlowRider
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Valet parking
- Catholic mass (Saturdays)
- Car rental desk available ($)
Lobby
Lobby Bar
Pool
Kids Pool
Kids Club
Awe Spa
La Gondola
Arrecifes
El Manglar
Golf
Location
Reviews
Excellent dining experience
Harbor-hotel-2022 (Boston, Massachusetts) on Jan 26, 2023
Moses and Brandon at the Trattoria restaurant at the golf course provided attentive and courteous service. They provided excellent recommendations of menu selection. Their friendless and service made our experience one of the best during our stay. Will be sure to be back for another excellent experience
Never disappoints
Trav3lling_Mom on Jan 26, 2023
ERNESTO the dancing chef is epic! Such good vibes he is definitely one our faves at the Moon Palace ?? ice cream with a dance!! Came here a few years ago and glad to see that ERNESTO is still the ice cream guy!!
Vacation Offers
-
Kids and teens aged 4-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.
Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay
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