Elk + Avenue Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

2814 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Our favourite place to stay in Banff!

lexie-2k (Regina, Canada) on Jun 29, 2022

Perfect location, love the decor and amenities, awesome breakfast coffee spot and great customer service! Restaurant on site is definitely a must! Underground parking which is great considering parking is a premium!

TripAdvisor users rated this property 4 out of 5

Holiday

jkilli699059 on Jun 28, 2022

Disappointed with car park charges and been given a pet friendly room when my wife was allergic, no alternative given and we didn’t request one as we travelled from the UK with no animals, was given a take it or leave it attitude On check out staff were to busy talking to each other rather than paying attention to me. Was given a scrap piece of paper and was told to Wright me email down and I will forward receipt later Room maids were excellent rooms were spotless every time we got back from a days hiking so big should put to them, if only front desk staff were as good

TripAdvisor users rated this property 5 out of 5

Great location. Good service.

eivphtdbwi on Jun 27, 2022

The location is awesome. Especially because we used public transport, we could board most of the vehicles right in front of the hotel and get some more sleep as we had very tight schedule. Our room was nice and cozy. And we were able to get an early check-in so Hurray …!!

TripAdvisor users rated this property 5 out of 5

Great place to stay

m4lge2n3bs on Jun 23, 2022

Great location for town activities. Nice clean comfortable room. Housekeeping filled in with what we forgot very quickly & politely. Was not interested in their restaurant menu as we preferred more casual dining. But they had good crowds for mealtime. Would stay again!

TripAdvisor users rated this property 4 out of 5

Excellent hotel

DaveQ2324 (Poole, United Kingdom) on Jun 23, 2022

The hotel it's self was excellent, the room we had was excellent, the nights sleep was disturb by a continuous drone from extract/air-conditioning ducts outside. our view was a flat roof and and all the other room looking in on us.

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