TripAdvisor Traveler Rating

The good: friendly staff, nice pool, and a family friendly area with parks and activities. The bad: the beds are so bad my wife chose to sleep on the floor (place was booked so we couldn't get another room). Food at the hotel is very expensive, disgusting, and the service was comically bad. The rooms are kind of dirty, too. Maybe it deserves more than 2 stars, but if a hotel can't get beds and food right, at this price, then what's the point of staying here? Get a hotel nearby and by a ticket to use the pool. Plenty of other parks and activities nearby as well. Also, there is very good food in town. I wouldn't stay here again if it was free. The area is well worth a visit, just save yourself some money and don't stay at this hotel.

We love bringing our family to Fairmont anytime of the year! In the spring and summer we get some fresh air playing on the kids play ground and watching the animals. We always enjoy the food from the cafe and the pool side service, the drinks from the outdoor bar are great and all have friendly service. Of course we enjoy the pools, hot tubs and water slide. The staff is helpful, kind and always there to keep the pool area safe for everyone! The kids love seeing the Christmas tree in the lobby when we visit during the holidays, being able to stay inside for all our activities in the cold months is a huge plus. Highly recommend for anyone looking for a relaxing get away.

We stayed over Memorial Day weekend. Everything was wonderful from the staff, pool, food and room. It was a nice little getaway for our family not far from home. We will definitely be back. Thank you!

In April 2022, I had the honor to stay with my boyfriend at Fairmont Hot Springs Resort. We have a long distance relationship so when we see each other in person it’s very special. Fairmont was our chosen destination in hopes to create a fun and relaxing time together. And let me say Fairmont exceeded our expectations! Our stay was enhanced by the exceptional service at the front desk, Tammy the Lounge Tender was absolutely delightful, friendly and so much fun and the pool was well maintained for a soothing soak! It was overall a magnificent experience! We will be returning as soon as we can! Thank you Fairmont Hot Springs staff and team for your commitment to an excellent atmosphere. -TG

We did a long weekend here for our anniversary and were surprised at this hidden gem. The golf, pools, and restaurants , (try the honey mustard salmon! Yum!) were all great. We didn’t make reservations so we weren’t able to get into the spa. The service was friendly and we even did the water slide! This resort is not over the top, so it was affordable. I hope to be back sometime! One complaint: there is no room service (beds, towels, garbages) on overnight stays.