Fairmont Hot Springs Resort reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

559 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Not Resort Golf

DebbieH621 (Buckhannon, West Virginia) on Jul 24, 2021

We played golf at the Fairmont Resort. The word “resort” is not accurate. It is a small hotel with a golf course that allows anyone to play with ZERO standards. They let anyone out in any type of attire. Sleeveless shirts for men, blue jeans. The course is is rough shape, with the drought conditions. It was could be nice, but I have played better public courses. There was no ranger keeping tabs on the players and pace of play. Foursome in front of us shared a golf bag of clubs and looked like one player was giving lessons while on the course. Staff was friendly and beverage cart person came around often.

TripAdvisor users rated this property 2 out of 5

Hilariously run down, want to stay in the movie The Shining - Stay here!

Cconnors00 on Jul 23, 2021

Alright, thankfully we are only spending one night here. It cost me 453$ for a two bedroom suite straight out of 1982. The decor throughout the entire resort is a joke. The ice machines are older than me and have mold inside them when I shone a light up inside them. The pool is nice but both restaurants are avoids, I had other guests warn me not to go in as I waited for a table. The Fowler family should be ashamed of how they have dropped the ball after Ken died. His son Doug needs to sell or up his game and properly upgrade the resort. Its 2021 bud, not 1982, crack open the wallet ya cheapskate. Overall not worth the hype or money. In my opinion stay in Invermere and just use the pool.

TripAdvisor users rated this property 2 out of 5

Go somewhere else!

KLEdgren (Denton, Texas) on Jul 13, 2021

If you are planning to come to Fairmont Hot Springs I would tell you to change your plans. This establishment charges 4 star prices for 1 star service. The hotel is dirty, it doesn’t look like the rugs have been cleaned in years. The rooms are dated, I’ve stayed in nicer Travel Lodges. And don’t plan on having your room cleaned during your visit, the maids aren’t allowed in the rooms due to COVID restrictions. The beds are comfortable however, which is good because sleeping is about the only thing they don’t charge you extra for. People come here for mainly for the hot springs and the pool is nice. But if you or your kids want to use the water slide so prominently displayed on the web site it’s extra. Want to play frisbee golf or use the miniature golf course, same deal. The restaurants do supply tasty food, if you’re willing to wait for 50 minutes for Bacon and Eggs. The main dining room has the ambiance of a Denny’s, a very limited menu and slow service. 4 entrees, 2 of which are pasta dishes and a price tag that is ridiculous. If you stay here drive to Anaconda and eat there, only 10 minutes away and worth it for your taste buds and wallet. The only reason I didn’t give a 1 star rating is because of the pools, spend all your time there.

TripAdvisor users rated this property 5 out of 5

Pleasantly surprised - our family really enjoyed our stay

Jon_Slaughter_78 (Bexley, Ohio) on Jun 29, 2021

After reading some other reviews I was apprehensive, but our stay ended up being wonderful. We stopped here with our family (two elementary school daughters) as a halfway point between Yellowstone and Glacier. The pools were clean and the warmth of the outdoor pools was perfect as the evening temperature started to drop. My kids loved it and enjoyed the indoor pool as well the next am. We ate in the cafe for dinner and did takeout there for breakfast the next am. Both meals were great. I enjoyed my taco salad with a homemade shell for dinner. We will definitely stop again should we return to the area. A great stay.

TripAdvisor users rated this property 2 out of 5

Awful food, poor customer service

harveymom1 on Apr 26, 2021

The only good thing about this place are the hot springs pools. Front desk staff were not welcoming or friendly. The food at the restraunt was awful( we had to send back and drive to Butte for dinner). The $30 Prim rib tasted like old spoiling meat and salad greens were wilted and slimy. We were afraid of getting sick. The waitress seemed annoyed at us for sending food back. Rooms were okay and clean but could use some repair. Furniture in room was rather scratched up and lamp was broken. Hot springs felt great though. Seems like management needs to educate staff on customer service and hospitality.

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