TripAdvisor Traveler Rating

Great place to go with family. The pool, water slide, food, conference rooms were all excellent. Our rooms were clean and we had no issues during our three day / two night stay. This is becoming an annual visit for us.

Enjoyed our overnight stay. There are options for dinner. Breakfast food was delicious. Staff was friendly and helpful. Room and all of the resort was clean and we'll taken care of. Only thing I didn't know was the water slide opens at 4:00.

We spent $350 on a studio sweet. When we arrived, the front desk attendant was polite, but only her and one other member on staff acted kindly towards us the duration of our stay. Personally, I think it takes more effort to act like you hate life and your job than to put a smile on your face and do it the right way. That was disappointing. Even my little one commented on one staff member by saying, “Mommy, she mad!” Regarding the room, it looked like someone had thrown the room together without taking the time and effort to ensure it was clean and stocked. There was food and other debris all over the carpet area. The fridge had its own fair share of leftover food particles. We weren’t quite sure if the tub was properly cleaned either. In considering the amount of illness floating around during the time of our travel, and also having a two year old with us, I had to start my trip by cleaning our room. The room also had minimal dish wear which made cooking difficult. If you offer a full kitchen, you have to have the staff members ensure it is stocked. The pool itself was nice and our little one enjoyed splashing in the water. Still, it would seriously take a miracle to get me to pay to stay there again to simply enjoy the pool. The hotel should consider going back to opening the pool to the public. The building is old, outdated, and dirty. Eating there is also expensive! Don’t make people break the bank to take their child swimming in a warm pool.

Family friendly and couples friendly. Large indoor and outdoor pools warm and hot pools. Upgraded quiet pleasant rooms. There is a snack at and bar serving the pool area which is convenient. Much improved if you’ve visited before.

Fairmont staff and stay always exceeds our expectations! We have come with young kids and teens and everyone enjoyed their stay. Close to the skating in Anaconda and the ski hill, too! Highly recommend.