All inclusive

Excellence Playa Mujeres

Cancun 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Cancun luxury is redefined at Excellence Playa Mujeres, a beachfront paradise that brings a fresh perspective to All Inclusive resorts. Here, elegant service meets effortless style, and guests are invited to make our home their own. From our world-class culinary offerings and entertainment to our sprawling suites, every detail has been created so you can experience the extraordinary.

The natural beauty of Playa Mujeres is designed into every detail of this adults only playground. Like all our Excellence Resorts, Excellence Playa Mujeres celebrates its natural surroundings with winding pools and unmatched ocean views. From spacious suites to private garden oases, and al fresco and beachfront dining options, the beauty of Cancun is built into every aspect of your stay.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Pool/Spa View
  • 1 king bed, or 2 double beds
  • Pool view
Junior Suite Pool/Spa View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player

Junior Suite Swim-Up Pool/Spa View
  • 1 king bed
  • Pool view
Junior Suite Swim-Up Pool/Spa View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player

Terrace Suite with Plunge Pool
807 square feet
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Terrace Suite with Plunge Pool
807 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player

Two-Story Rooftop Terrace Suite Spa/Pool View
  • 1 king bed
  • Pool view
Two-Story Rooftop Terrace Suite Spa/Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player

Excellence Club Junior Suite Pool View
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Excellence Club Junior Suite Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player
Additional details

Excellence Club Benefits include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk on every floor (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
  • Upgraded minibar and room service menu
  • 2 private pools (heated in winter) and 2 independent Jacuzzis (hot water) at the pool area/private beach area
  • Sparkling wine in room upon arrival
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fresh fruit in room
  • Fresh flowers in room upon arrival
  • In-room premium liquor including wine and liquor preference
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)

Excellence Club Junior Suite Ocean View
  • 1 king bed
  • Ocean view
Excellence Club Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player
Additional details

Excellence Club Benefits include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk on every floor (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
  • Upgraded minibar and room service menu
  • 2 private pools (heated in winter) and 2 independent Jacuzzis (hot water) at the pool area/private beach area
  • Sparkling wine in room upon arrival
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fresh fruit in room
  • Fresh flowers in room upon arrival
  • In-room premium liquor including wine and liquor preference
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)

Excellence Club Junior Suite Swim-Up Pool View
  • 1 king bed
  • Pool view
Excellence Club Junior Suite Swim-Up Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player
Additional details

Excellence Club Benefits include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk on every floor (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
  • Upgraded minibar and room service menu
  • 2 private pools (heated in winter) and 2 independent Jacuzzis (hot water) at the pool area/private beach area
  • Sparkling wine in room upon arrival
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fresh fruit in room
  • Fresh flowers in room upon arrival
  • In-room premium liquor including wine and liquor preference
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front
  • 1 king bed
  • Oceanfront
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player
Additional details

Excellence Club Benefits include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk on every floor (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
  • Upgraded minibar and room service menu
  • 2 private pools (heated in winter) and 2 independent Jacuzzis (hot water) at the pool area/private beach area
  • Sparkling wine in room upon arrival
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fresh fruit in room
  • Fresh flowers in room upon arrival
  • In-room premium liquor including wine and liquor preference
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Martini Bar Bar, Lobby bar
Café Kafé Bar
Blue Bar, Swim-up bar
Sol Bar, Beach bar
Cielo Bar, Pool bar
Alegria Bar, Pool bar
Stars Bar
La Habana Bar, Cigar lounge
Revive Bar
X Lounge Bar, Lounge
The Game Room Bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • In room wired
Type of restaurant Type of cuisine Open for Additional Information
Barcelona À la carte Mediterranean Breakfast, Dinner Dress code
Toscana À la carte, Buffet Italian Breakfast, Dinner, Lunch Dress code
The Flavor Market À la carte Gourmet, Tapas Dinner Dress code
Agave À la carte Mexican Dinner Dress code
Spice À la carte Asian, Sushi Dinner Dress code
The Lobster House À la carte American, Mexican Breakfast, Dinner, Lunch Dress code
The Grill À la carte Grill/steak house Dinner, Lunch Dress code
Chez Isabelle À la carte French Dinner Dress code
Basmati À la carte Indian Dinner
Magna Club Restaurant À la carte Gourmet, International Breakfast, Dinner Dress code, Exclusive to Excellence Club guests
Las Olas Snack bar American Lunch
  • Suites: 450
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Prolongación Bonampak, S/N,
Punta Sam
Playa Mujeres, Mexico 77400
52-998-872-8600
29 km from CUN
  • All-inclusive: Included
    • Unlimited domestic and premium drinks
    • Unlimited international and domestic drinks

Pools

  • Freshwater pools: 7
  • Jetted pools: 9

Water sports

  • Dive shop: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Library
  • Air rifle shooting
  • Spanish lessons
  • Theme nights
  • Business centre
  • Concierge
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Tour desk
  • Wedding chapel

Location

Address
Prolongación Bonampak, S/N,, Punta Sam, Playa Mujeres, 77400, Mexico
29 km from CUN airport

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Best Vacation

Lacey C on Jul 04, 2022

Second trip to EPM and certainly not the last. Absolutely love this resort and location. The best staff, great food, fun entertainment and amazing atmosphere. Can’t wait to plan our next trip back as it has now become a yearly trip.

TripAdvisor users rated this property 5 out of 5

First Time in Mexico and Chose the Best Resort!!

Vacation621695 on Jul 04, 2022

We chose Excellence because it’s rated #4 in Mexico. They should be rated #1. Their staff is helpful and kind and willing to assist with any needs. The food has lots of variety and all is tasty. The resort also set us up with an activity swimming with the whale sharks (mind blowing experience). The resort picks you up and takes you back to the airport. They will make you feel like you are the most special person there. We will be going back.

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