Had a great time doing the activities with Alex, Marcos, Hervey, y Paola. We played volleyball and pickle ball. Very fun people and good times. Hope I would have stayed longer to have enjoyed more of the activities.
Very happy with staff service and hotel
Sep 25, 2021
Very good service from staff specially Jesus Hurtado, Daniela, Jessica, Domingo, Placido y Miguel from the La Consentida restaurant.
Room was very clean, pool has good features for kids under 12 years old, kids club staff is very friendly and care for the kids, food was good and we really enjoyed our vacations
Amazing family vacation
Sep 15, 2021
Amazing family vacation! 5 star all around. Food was really food, service was impeccable. My kids enjoyed the kids club, Paola was really good with my kids. Service from all the restaurants was top notch, Miguel, Domingo, the hostesses and the captain was very accommodating. It felt like home, Rooms were roomy, we stayed at the Inspiration suite, it was huge!! Place is very impressive
Estudio Family Vacation
Sep 06, 2021
My wife and I decided to come to Cancun to celebrate our son's 1st birthday. We were so glad we did! They upgraded us to their baby suite which was 900 square feet with a 900 square foot balcony with plunge pool, table and chairs, and lounge bed. Plus the room had a crib, changing table, bottle warmer, and bottle cleaner. We've never experienced anything like this before. The room was absolutely amazing! Then there was the food! 5 star restaurant quality all the way around. We ate at the sushi restaurant and asked the manager about the other restaurants. We were disappointed that some of the restaurants are for adults only and we really wanted a nice steak dinner. The manager Mr Salinas (I hope that's correct) offered to let us order from the steak restaurant and eat it at the sushi restaurant. I mean wow...now that's going over and above the normal expectation! All the food was amazing! The pool areas were good but not very big that's my only criticism. The room the food the service were all extraordinary! Thank you so much for an amazing experience while we celebrated our son's 1 year birthday!
Dinner At The Bistro!
Aug 26, 2021
My wife and I want to give a shout out to Cynthia, Giovanni, Jordan, and Minerva for the most incredible experience at the Bistro! This was a trip for my 28th birthday with my wife and some friends of ours and I won’t forget it anytime soon! It was truly amazing! Giovanni made me the best gluten free carrot cake I have tasted in a long time! I truly loved the experience and feel so thankful to the staff mentioned for making my birthday special :)
Thank You Again!!