Finest Playa Mujeres by The Excellence Collection
Cancun 5.0
Overview
Finest Playa Mujeres is an All Inclusive resort that lets you connect when you want and disconnect when you need to. Aesthetic simplicity flows throughout the rows of sparkling pools, above-the-curve inclusions, and all-suite accommodations at this resort for all ages.
Finally find the time to celebrate and enjoy time together. Set on a peninsula with pristine virgin beaches and endless sand dunes, this place will have you looking out over the deepest Caribbean blues as you revel in delightful areas created for kids and for adults only.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Non motorized water sports
- All gratuities
- Nightly entertainment
- 24 hour room service
- Intro scuba lessons in the pool
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer

- 1 king bed, and 1 queen sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 queen sofa bed
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer

- 1 king bed, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Private furnished patio with lounge bed and 2 sun beds
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer

- 1 king bed, 2 single beds, and 1 queen sofa bed
- Pool view
- No more than 5 guests in the room
- 1 king bed, 2 single beds, and 1 queen sofa bed
- Pool view
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Separate room for children with 2 individual beds
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer

- 1 king bed, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Terrace with lounge furniture and exterior plunge pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
Due to the stairs to the second floor, not recommended for children

- 1 king bed
- Garden view or Pool view
- No more than 2 guests in the room
- 1 king bed
- Garden view or Pool view
- Maximum 2 adults
- No more than 2 guests in the room
- Connecting rooms available (subject to availability)
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Excellence Club represents the ultimate in luxury, privacy, exclusiveness and service only for adults (+18 years). Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm)
- Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bistro restaurant for three meals at Lounge
- Private Bar at Lounge
- Private Pool Bar
- Bvlgari toiletries
- Upgraded minibar & room service menu
- 2 independent Jacuzzis (hot water) at the pool area
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service • Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person per stay.

- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Connecting rooms available (subject to availability)
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Excellence Club represents the ultimate in luxury, privacy, exclusiveness and service only for adults (+18 years). Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm)
- Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bistro restaurant for three meals at Lounge
- Private Bar at Lounge
- Private Pool Bar
- Bvlgari toiletries
- Upgraded minibar & room service menu
- 2 independent Jacuzzis (hot water) at the pool area
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service • Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person per stay.

- 1 king bed, and 1 sofa bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Climate control
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Terrace with lounge furniture and exterior plunge pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Excellence Club represents the ultimate in luxury, privacy, exclusiveness and service only for adults (+18 years). Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm)
- Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bistro restaurant for three meals at Lounge
- Private Bar at Lounge
- Private Pool Bar
- Bvlgari toiletries
- Upgraded minibar & room service menu
- 2 independent Jacuzzis (hot water) at the pool area
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service • Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person per stay.

- 1 king bed, or 2 double beds
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bar at Lounge
- Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
- Bvlgari toiletries • Upgraded minibar & room service menu
- 1 independent Jacuzzi (hot water) at the pool area
- Private Pool Bar
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person (+13years) per stay.

- 1 king bed, and 1 queen sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bar at Lounge
- Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
- Bvlgari toiletries • Upgraded minibar & room service menu
- 1 independent Jacuzzi (hot water) at the pool area
- Private Pool Bar
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person (+13years) per stay.

- 1 king bed, 2 single beds, and 1 queen sofa bed
- Oceanfront
- No more than 5 guests in the room
- 1 king bed, 2 single beds, and 1 queen sofa bed
- Oceanfront
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Separate room for children
- Balcony or Terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bar at Lounge
- Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
- Bvlgari toiletries • Upgraded minibar & room service menu
- 1 independent Jacuzzi (hot water) at the pool area
- Private Pool Bar
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person (+13years) per stay.

- 1 king bed, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Oceanfront
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Terrace with lounge furniture and exterior plunge pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bar at Lounge
- Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
- Bvlgari toiletries • Upgraded minibar & room service menu
- 1 independent Jacuzzi (hot water) at the pool area
- Private Pool Bar
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person (+13years) per stay.














Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Mini Spa
- Mini Theater
- Food and beverage station
- Mayan-pyramid water playground with slides
Mini club
Mini Club includes a nap room, a bathroom for adults and children, changing rooms, an area for families with babies, a kitchenette, a multipurpose room with games, and more! You can also take the little ones to enjoy some fun-filled, worry-free time in the mini pool playground with water slides.
0-2 yrs parents required
3-6 yrs registration required
Maxi Club
Maxi Club includes a comfortable indoor area with bathrooms and a multipurpose hall filled with activities like video games, board games, books and more.
Outside is a spacious palapa area with games like ping pong, air hockey, and more!
Teens Club
Teen guests will find activities created especially for them, with things to do every morning, afternoon and evening. From water balloon fights and kickball to movie nights and bonfires, teens will have a surefire blast on this Cancun vacation.
- Children ages: 0 to 12
- Nightly shows
Type | Amenities | |
---|---|---|
Golden Bar | Bar, Lobby bar | |
Piano Bar | Bar, Piano bar | Live music |
Central Plaza | Bar | |
Tropical Juice Bar | Bar | |
Aqua Bar I | Bar | |
Shoji Sake Bar | Bar | |
Sky Bar | Bar | |
El Teatro Spirits | Bar | |
The Sweet Corner | Bar | |
Aqua Bar II | Bar | |
Las Dunas Beach House | Bar | |
Cigar Lounge | Bar | |
El Teatro Tequilas & Mezcales | Bar | |
Excellence Club Lounge (exclusive to “Club” guests) | Bar | |
Excellence Club Seaside Bar (exclusive to “Club” guests) | Bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
The Market Kitchen | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Brass Steakhouse | À la carte | Grill/steak house | Dinner | Dress code |
Duke's Lobster & Seafood | À la carte | Seafood | Breakfast, Dinner, Lunch, Snacks | Dress code |
Insieme Trattoria | À la carte | Italian | Dinner, Lunch | Dress code |
Tinto & Tapas | À la carte | Tapas | Dinner | Dress code |
Lizo | À la carte | Mexican | Dinner | Dress code |
Le Petit Plaisir | À la carte | French | Dinner | Adults only, Dress code |
Shoji | À la carte | Asian | Dinner | Dress code |
Las Dunas Beach House | À la carte | Grill/steak house | Lunch | |
Surf & Turf | À la carte | American | Dinner | Dress code |
La Cocinita | Snack bar | American | Dinner | |
Bistro | À la carte | International | Breakfast, Dinner, Lunch | |
Seaside | À la carte, Buffet | International | Breakfast, Dinner, Lunch | Exclusive to Finest Club |
Dommo | À la carte | International | Breakfast, Dinner | Exclusive to Excellence Club |
- Floors: 4
- Suites: 450
- Property view Garden
- Built in: 2014
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- Beach front
- 24 hour all-inclusive: Included
Pools
- Jetted pools: 13
- Outdoor pools: 10
- Cabanas: Included
Pool availability is subject to seasonality.
Golf
- Driving range: on site ($)
- Golf: on site ($)
- Golf lessons: on site ($)
- Putting green: on site ($)
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Stand up Paddle Board
- Green fees available ($)
- Air rifle shooting
- Archery
- Fitness classes
- Spanish lessons
- Dancing lessons
- Basketball
- Beach volleyball
- Yoga
- 24 hour front desk
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk
- Valet parking
- Wedding chapel
- Wedding facilities


Pool Amenities

El Teatro Tequilas & Mezcales

Shoji

Tropical Juice Bar

Beachfront Dining

Excellence Club Lounge

Shoji Sake Bar

Sky Bar

Sitting Area

Aqua Bar I

Children's Pool

The Sweet Corner

Spa Pool

Resort View

Fitness Center

Private Terrace

Outdoor Dining

Beach

Lobby Area
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 5.0
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Wonderful staff and resort!
h0lly1313 (Spindale, North Carolina) on Sep 16, 2023
Wonderful resort with beautiful grounds and amazing staff. Excellent food and very clean. Entertainment was lacking and could use an overhaul. Margarita was the best staff memeber. He was so amazing and went above and beyond. Overall all a wonderful place to be.
Easy Getaway
CRam512 (Austin, Texas) on Sep 16, 2023
Resort was amazing. Every meal was delicious and the service was perfect. Everyone was friendly and helpful. Never had long wait for food or drinks. Lots of beach and pool chairs available. Special shout out to Fernando, Carlos, Angel, Victor and Flor. They made the entire trip special. They hustled all day long. The spa was also amazing. Definitely do the Hydro Therapy. Jamara was great.
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