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Overview
Finest Playa Mujeres is an All Inclusive resort that lets you connect when you want and disconnect when you need to. Aesthetic simplicity flows throughout the rows of sparkling pools, above-the-curve inclusions, and all-suite accommodations at this resort for all ages.
Finally find the time to celebrate and enjoy time together. Set on a peninsula with pristine virgin beaches and endless sand dunes, this place will have you looking out over the deepest Caribbean blues as you revel in delightful areas created for kids and for adults only.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Non motorized water sports
- All gratuities
- Nightly entertainment
- 24 hour room service
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
- 1 king bed, and 1 queen sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 queen sofa bed
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
- 1 king bed, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Private furnished patio with lounge bed and 2 sun beds
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
- 1 king bed, 2 single beds, and 1 queen sofa bed
- Pool view
- No more than 5 guests in the room
- 1 king bed, 2 single beds, and 1 queen sofa bed
- Pool view
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Separate room for children with 2 individual beds
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
- 1 king bed, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Terrace with lounge furniture and exterior plunge pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
Due to the stairs to the second floor, not recommended for children
- 1 king bed
- Garden view or Pool view
- No more than 2 guests in the room
- 1 king bed
- Garden view or Pool view
- Maximum 2 adults
- No more than 2 guests in the room
- Connecting rooms available (subject to availability)
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Excellence Club represents the ultimate in luxury, privacy, exclusiveness and service only for adults (+18 years). Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm)
- Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bistro restaurant for three meals at Lounge
- Private Bar at Lounge
- Private Pool Bar
- Bvlgari toiletries
- Upgraded minibar & room service menu
- 2 independent Jacuzzis (hot water) at the pool area
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service • Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person per stay.
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Connecting rooms available (subject to availability)
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Excellence Club represents the ultimate in luxury, privacy, exclusiveness and service only for adults (+18 years). Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm)
- Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bistro restaurant for three meals at Lounge
- Private Bar at Lounge
- Private Pool Bar
- Bvlgari toiletries
- Upgraded minibar & room service menu
- 2 independent Jacuzzis (hot water) at the pool area
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service • Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person per stay.
- 1 king bed, and 1 sofa bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Climate control
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Terrace with lounge furniture and exterior plunge pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Excellence Club represents the ultimate in luxury, privacy, exclusiveness and service only for adults (+18 years). Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm)
- Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bistro restaurant for three meals at Lounge
- Private Bar at Lounge
- Private Pool Bar
- Bvlgari toiletries
- Upgraded minibar & room service menu
- 2 independent Jacuzzis (hot water) at the pool area
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service • Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person per stay.
- 1 king bed, or 2 double beds
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bar at Lounge
- Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
- Bvlgari toiletries • Upgraded minibar & room service menu
- 1 independent Jacuzzi (hot water) at the pool area
- Private Pool Bar
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person (+13years) per stay.
- 1 king bed, and 1 queen sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bar at Lounge
- Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
- Bvlgari toiletries • Upgraded minibar & room service menu
- 1 independent Jacuzzi (hot water) at the pool area
- Private Pool Bar
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person (+13years) per stay.
- 1 king bed, 2 single beds, and 1 queen sofa bed
- Oceanfront
- No more than 5 guests in the room
- 1 king bed, 2 single beds, and 1 queen sofa bed
- Oceanfront
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Jetted tub
- Pillow menu
- Pillow top mattress
- Seating area
- Separate room for children
- Balcony or Terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bar at Lounge
- Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
- Bvlgari toiletries • Upgraded minibar & room service menu
- 1 independent Jacuzzi (hot water) at the pool area
- Private Pool Bar
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person (+13years) per stay.
- 1 king bed, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Oceanfront
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Terrace with lounge furniture and exterior plunge pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- In room liquor selection
- Garment steamer
The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:
- Private check-in & check-out / Late check-out & early check-in (subject to availability)
- Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
- Private Bar at Lounge
- Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
- Bvlgari toiletries • Upgraded minibar & room service menu
- 1 independent Jacuzzi (hot water) at the pool area
- Private Pool Bar
- Private beach area
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit & petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor & wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua hydrotherapy treatment per person (+13years) per stay.
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
- Playground
- Mini Spa
- Mini Theater
- Food and beverage station
- Mayan-pyramid water playground with slides
Mini club
Mini Club includes a nap room, a bathroom for adults and children, changing rooms, an area for families with babies, a kitchenette, a multipurpose room with games, and more! You can also take the little ones to enjoy some fun-filled, worry-free time in the mini pool playground with water slides.
0-2 yrs parents required
3-6 yrs registration required
Maxi Club
Maxi Club includes a comfortable indoor area with bathrooms and a multipurpose hall filled with activities like video games, board games, books and more.
Outside is a spacious palapa area with games like ping pong, air hockey, and more!
Teens Club
Teen guests will find activities created especially for them, with things to do every morning, afternoon and evening. From water balloon fights and kickball to movie nights and bonfires, teens will have a surefire blast on this Cancun vacation.
Age ranges
- Children ages: 0 to 17
Bars and entertainment
- Nightly shows
| Type | Amenities | |
|---|---|---|
| Golden Bar | Bar, Lobby bar | |
| Piano Bar | Bar, Piano bar | Live music |
| Central Plaza | Bar | |
| Tropical Juice Bar | Bar | |
| Aqua Bar I | Bar | |
| Shoji Sake Bar | Bar | |
| Sky Bar | Bar | |
| El Teatro Spirits | Bar | |
| The Sweet Corner | Bar | |
| Aqua Bar II | Bar | |
| Las Dunas Beach House | Bar | |
| Cigar Lounge | Bar | |
| El Teatro Tequilas & Mezcales | Bar | |
| Excellence Club Lounge (exclusive to “Club” guests) | Bar | |
| Excellence Club Seaside Bar (exclusive to “Club” guests) | Bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| The Market Kitchen | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Brass Steakhouse | À la carte | Grill/steak house | Dinner | Dress code |
| Duke's Lobster & Seafood | À la carte | Seafood | Breakfast, Dinner, Lunch, Snacks | Dress code |
| Insieme Trattoria | À la carte | Italian | Dinner, Lunch | Dress code |
| Tinto & Tapas | À la carte | Tapas | Dinner | Dress code |
| Lizo | À la carte | Mexican | Dinner | Dress code |
| Le Petit Plaisir | À la carte | French | Dinner | Adults only, Dress code |
| Shoji | À la carte | Asian | Dinner | Dress code |
| Las Dunas Beach House | À la carte | Grill/steak house | Lunch | |
| Surf & Turf | À la carte | American | Dinner | Dress code |
| La Cocinita | Snack bar | American | Dinner | |
| Bistro | À la carte | International | Breakfast, Dinner, Lunch | |
| Seaside | À la carte, Buffet | International | Breakfast, Dinner, Lunch | Exclusive to Finest Club |
| Dommo | À la carte | International | Breakfast, Dinner | Exclusive to Excellence Club |
Facilities
- Floors: 4
- Suites: 450
- Property view Garden
- Built in: 2014
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
Location
- Beach front
Meal and plan options
- 24 hour all-inclusive: Included
Pools and recreation
Pools
- Jetted pools: 13
- Outdoor pools: 10
- Cabanas: Included
Pool availability is subject to seasonality.
Golf
- Driving range: on site ($)
- Golf: on site ($)
- Golf lessons: on site ($)
- Putting green: on site ($)
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Stand up Paddle Board
- Green fees available ($)
- Air rifle shooting
- Archery
- Fitness classes
- Spanish lessons
- Dancing lessons
- Basketball
- Beach volleyball
- Yoga
Shops and services
- 24 hour front desk
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk
- Valet parking
- Wedding chapel
- Wedding facilities
Pool Amenities
El Teatro Tequilas & Mezcales
Shoji
Tropical Juice Bar
Beachfront Dining
Excellence Club Lounge
Shoji Sake Bar
Sky Bar
Sitting Area
Aqua Bar I
Children's Pool
The Sweet Corner
Spa Pool
Resort View
Fitness Center
Private Terrace
Outdoor Dining
Beach
Lobby Area
Location
Reviews
Just average
1klawson (Northern Virginia, Virginia) on Jul 04, 2022
All, but one of the people who work there were super nice. The one who wasn't was a female bartender with braces who needs a new job. The grounds are very well maintained, the restaurants look great, but the rooms are pretty subpar. If you are not going to spend a ton of time in your room and are okay with paying a ton of money mainly for food and services then stay here. The food was just okay. I totally get having different cuisines for guests, but I personally would have preferred to have authentic Mexican food. You are basically paying for mediocre versions of other types of food. The BEST restaurant was Dommo. We stayed in finest (adult section) and Dommo is the restaurant in that building. Breakfast and dinner were both really good and the portion sizes were great. Had two of the best meals there. While everyone was super friendly, I feel like if you spend a couple thousand one (if that) and stay at a resort a little further North, you will get an overall better looking resort and views and the possibility of getting some better food.
3 Stars at Best
475shaundaj (Woodbridge, Virginia) on Jul 04, 2022
Most of the staff was really friendly and attentive. They get 5 stars for that. The common areas and grounds were nice so they get five stars for that. It stops there. Except Dommo, the food was average to terrible, especially room service. We ate three meals at Dommo and they were the only really good meals we had. We stayed in a Two-Story Rooftop Terrace Suite with pool in the Excellence club. The name is the best thing about it. There was a light loose in the ceiling in the bathroom, the sofa had a hole in it, the seat of one of the chairs was peeling, the paint was peeling off the walls of the terrace and the light outside the room was flickering like something from a horror movie. The fridge didn't get really cold and the granola bars were clearly crumbled and beaten up. Who do they expect to eat that? Even with all of that, I didn't complain and still tipped as these things were not the fault of the staff. I still hadn't decided if I would do a review until the last day. Our hotel transfer to the airport with Season Tours never showed! I went to the desk to ask about it when the driver was ten minutes late and the guy made a comment about it being "10 minutes" and acted as if I was bothering him. Another couple that had an 8:15 pickup with the same company were picked up with no issue. When I asked what was going on, the guy at the desk told me I had two choices, I could either wait or pay for a taxi. WTH? I started asking questions about why I should have to pay for a service they offered and didn't confirm, and eventually they agreed to pay for the taxi. I turned around and there was a young girl standing there who was supposed to be picked up by seasons too at the same time as us. I had to ask several times before they finally let her ride to the airport with my daughter and me 40 minutes after our original pick up time. Excellence didn't even bother to send me an email asking for a review, but they sent one to my daughter who didn't book the resort or pay for anything there. I guess they figured she'd give a better review. I will never go here again and have warned my friends who will be staying at Excellence in a couple of weeks. Although this is the only all inclusive resort where I had these type of issues, this place has me rethinking whether all inclusive is even worth it anymore.
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