Panama Jack Resorts Cancun reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

12201 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

GREAT experience, GREAT STAFF !

WFD88 (Webster, New York) on Oct 20, 2021

This resort's staff puts the guests 1st. We have stayed here several times and enjoy it very much. From Angel Bello at the Bell Desk, Romi and the Front Desk, and DJ Roberto and Tania, Lucy, and Luis (Luigi) at the pool we love it here.

TripAdvisor users rated this property 5 out of 5

We love you sunset

SABBAEZ on Oct 19, 2021

The salmon is top10 ! Superfood salad and quinoa burger , I came here a lot everyone Is so tentative and Santiago is a saint even made us balloon flowers and hearts on our last day ! Plus they have a Ferrero rocher chocolate ice cream that will change your life !!!!! Thanks for being the best restaurant in the resort !!!!!!

TripAdvisor users rated this property 5 out of 5

Thanks sunset restaurant

827titom (Johnston, Rhode Island) on Oct 19, 2021

My family and I are very thankful with all the staff at sunset restaurant they took care of us they made me feel very special on my birthday they were very kind very professional and friendly I couldn't ask for more we really appreciate it, waiters really nice very friendly izrael was very nice did a great job also Santiago and Rafael , Izrael and all the staff made us a special dinner delicious food I also thanks manager Gerardo he make sure we enjoy the food also chef Alfredo made sure we like his food also very kind and friendly , I want to thank you guys for all you done for us and make us feel special, keep up the good job we will come back

TripAdvisor users rated this property 5 out of 5


GoPlaces460827 (Moscow, Russia) on Oct 19, 2021

Great hotel! Different restaurants with nice food! Very friendly personal! Especially Kiko, who always helped with different things and nice lady Sofia. With Vip braclet could go vip lounge! Thank you!

TripAdvisor users rated this property 5 out of 5

Everything was AMAZING

keneshah2016 (Mobile, Alabama) on Oct 18, 2021

I don’t really know what I was expecting but whatever they were this visit exceeded them. The atmosphere, the room, the food everything was outstanding. We celebrated my husbands 40th birthday. The BellBoy Kiko was 5 stars, very complimentary. He was even our person photographer for several nights. I would recommend to any and everyone.

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