Coral Level at Iberostar Selection Cancun reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

7811 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Philly Phun

noahdelapaz on Jun 23, 2022

We had a wonderful time here. The staff was great, friendly and helpful. The buffet served delicious food every day and they provided a nice variety and selection. We had 4 special dinners: Japanese Hibachi, American Bistro, Steakhouse and Italian. Our favorite were the last 2. The activities were a lot of fun. The beach was beautiful and the water was warm. The food truck and bar on the beach was a plus. We will definitely be back! Viva Cancun!

TripAdvisor users rated this property 2 out of 5

Some good-some bad

leroym6 (Des Moines, Iowa) on Jun 23, 2022

Booked a suite at this hotel. We stayed in the “selection” portion of the resort. There are some really good things this place has going and some things that are awful was well. I’ll start with the good. The staff is very friendly and they try to help for the most part (more on that later). The wait staff is great, the pool/game staff, again excellent! The food was some of the best we have had at all inclusive resorts. The pool/beach area was pretty well kept and in good shape. The pool area is huge. Now the not so good. It took over a half hour to check in, not sure why but it did. We even did the “check in online” so we could “just pick up your keys and go”. Not the case, you can’t just pick up you keys and go to you room. We finally got up to our room. It was hot, and dirty. Several of the lights did not work, had no hand towels. The desk staff was not at all helpful, no other rooms we could move to. The entire hotel was hot, and dirty. The ice and water machine on the 1st floor only had water working so had to go to another floor to get ice, theThe 2nd night it rained and the room flooded, had about 1/2” of water on the floor though about 1/4 of the room. When we started to clean it up I then realized there was mold on the window sill and wall. The shower also had mold. Notified the desk and about 2 hours later we were in a new suite. Room was cooler and dryer. Still had lights not working, missing a comforter for the bed (we requested one but it never showed up) The final night we shut the keys in the room by mistake. We went to the desk to get another and they were out of keys. Yes, out of keys. ??????? After 5 or so minutes they found one. Not sure what the people checking in today will do ??????? The stay was average. It’s not a 4 star hotel (probably was at one time) The hotel is in desperate need of renovation. We did not visit the villas or the coral level as we had kids with us.

TripAdvisor users rated this property 5 out of 5

Honeymoon

H666GMjonathang on Jun 23, 2022

We stayed here for our honeymoon and all of the staff were very friendly and accommodating to all of our requests Alexei and fernanda kept the pool lively and exciting with games and entertainment. Drinks were also fantastic and fresh.

TripAdvisor users rated this property 5 out of 5

RaniBach

827ranip on Jun 23, 2022

Very great place neat and clean , food is amazing drinks are great I would definitely recommend this for any group age and I would also recommend book the excursions before coming to the resort as it saves time

TripAdvisor users rated this property 1 out of 5

Lipstick on a pig

Dabrowiak (Suwanee, Georgia) on Jun 21, 2022

Lipstick on a pig Overall the people serving you are top notch. But the facility needs blown up. AC quit working in one of our two rooms daily. Room floods when it rains. Food at the resort is bland. I'd find a different location to stay next time

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