Coral Level at Iberostar Selection Cancun reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

7058 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Iberostar Cancun

X5778QGamberl on Jul 24, 2021

The hotel was so nice l. I loved my stay here and will bring more family members to stay here. I loved the view of the ocean from my room and the pool. I can’t wait to come back here again! Thank you to all the workers that serviced us!

TripAdvisor users rated this property 1 out of 5

Sick the whole time

stevejr509 on Jul 23, 2021

The resort was beautiful and the staff were great. However, we won't be going back. Of the 12 guests in my group, everyone of us got sick during our stay. The food (aside from the steakhouse) was terrible and, combined with the drinking water that was supposed to be clean, likely was the cause. After almost finishing the first two bottles of water I filled from their system, some sort of black sediment settled at the bottom. The water had an awful taste, and no option for bottled water on site. We had to leave to get bottled water. Not only will we not return to this resort, I doubt we will have any confidence in any Iberostar property in the future. This was over an $8,000 trip for four and we were sick the entire time. My wife couldn't leave the room for a full day nor could other members of our group.

TripAdvisor users rated this property 5 out of 5

Thanks to Chef Ivan

BrianValerieRussell (Conyers, Georgia) on Jul 23, 2021

I wish to Say my family truly enjoyed Iburostar Selection Cancun. Chef Ivan has the greatest customer service I’ve ever experience. He pays attention to detail, all ways checking on the guest making sure we were enjoying the food served. Chef Ivan found out my wife and I was celebrating 30yrs of Marrige and our friends was celebrating 19yrs of marriage and he had agreeing placed on our desert plate, it’s the small things that count! I recommend anyone to Vacation at the Iburostar Selection The Resort is nice the Food is great the Staff is awesome. We miss you Chef Ivan thanks again! Brian and Valerie Russell From Atlanta Ga.

TripAdvisor users rated this property 5 out of 5

IVÁN WAS AN INCREDIBLE CHEF!

Gabriela D on Jul 23, 2021

We had such a good time at Iberostar! The food and service exceeded our expectations. We are definitely returning to this hotel. The pool/bar area was fun for all families adults and children!there is a pool with small slides for children under 5 which was very entertaining!

TripAdvisor users rated this property 5 out of 5

Excellent service, quality and attention.

abarreragarcia on Jul 21, 2021

Excellent attention from Luis Correa, Reyes and Carolina! Food is awesome! Everyone is very nice and they really care for the best experience. Great food, and surprise you everytime eith new food! Bartenders at the beach are great as well. Had the best time

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