Surrounded by the turquoise waters of the Riviera Maya, situated right off the pristine white sands of the Maroma Beach, this elegant overwater bungalow offers breathtaking ocean views in luxurious décor. Experience stunning sunrises and spectacular sunsets from your one-of-a-kind bungalow suite.
Additional amenities include: • A selection of premium liquors and snacks • Fully stocked in-room premium mini-bar • Personal snorkel equipment • Guests staying 5 nights or more can enjoy a moonlight dinner in the comforts of their own private terrace where the Chef will present a delightful inspired menu
Fabulous reviews for this resort but this was our experience.
First I should say this was our 10th visit to Mexico, having stayed in RUI Palaces, Iberostar plus others, and a number of Karisma resorts , seasides, casitas etc. so we knew what to expect, but we’re very disappointed with Maroma.
From the Uk booked with TUI as we always do and big fans of Karisma resorts, pushed the envelope to stay in the flagship resort.
Very expensive for the Uk compared with other Mexico visits.
Visited March 2022 as a couple.
Arrived after 11 hour flight , 6 hour time difference was allocated a room overlooking the the stairwell to the adjoining blocks stairwell.
Spent an hour in reception being told we had to upgrade at a cost of between 2 & 3000 dollars extra for our stay
Wasn’t going to happen
Was told the the room the garden view room we booked did not exist. We were moved two days later but not after causing a hit of scene.
Two were closed
Italian was excellent, the Asian wasn’t for us, and the Caribbean was extremely poor by any standard let alone what we had at previous Karisma resorts,
Ate twice at the palifitos, excellent what I would normally expect of Karisma resorts but at a cost of 150 dollars for the two of us each time.
There was nowhere to enjoys an after dinner coffee and brandy , and a drop of brandy served in a half pint glass was not my idea of 5 star qualitity.
We did go to Ricks a couple of times and had a good night. But there was nowhere else to go after dinner, for a more low key nice environment night cap.
That said the grounds were beautifully maintained the staff were excellent,, as always, and the beach was fabulous, one of the reasons we booked.
Seaweed was a problem, but that is nature and they dealt with it extremely well as all the resorts on this stretch of coastline do.
We missed that there was nowhere to sit and have a nice before or after dinner drinks, and the upselling when we arrived was appalling.
This is a much loved resort by many but our experience was not good, and has put a serious damper on our Karisma experiences for future holidays.
It is a very loved resort by many ,but not for us
Cheers to 40 years!
Jul 02, 2022
Me and my crew couldn’t have chosen a better resort to celebrate our 40th birthday. Shout out to chef Ezekial for accommodating us with an amazing sushi spread on my birthday! They also go above and beyond to keep the beach seaweed free!