All inclusive

Crown Paradise Club Cancun

Cancun 4.0

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Overview

This is the ultimate Cancun oceanfront beach resort-perfect for both families or adults because there's something for everyone, including children's activities, tennis, spa facilities, elegant and casual eateries and more.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

617

Rooms

Standard Ocean View Rooms
  • 1 king bed, or 2 double beds
  • Ocean view
Standard Ocean View Rooms
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Rollaway bed (on request, $)
  • Safe
  • TV

Standard Plus
  • 1 king bed, and 1 bunk bed
  • Ocean view
Standard Plus
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Rollaway bed (on request, $)
  • Safe
  • TV

Crown Club Suite
  • 1 king bed
  • Ocean view
Crown Club Suite
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Rollaway bed (on request, $)
  • Safe
  • TV

Family Paradise Suite
  • 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle sofa bed
  • Ocean view
Family Paradise Suite
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Rollaway bed (on request, $)
  • Safe
  • TV

Amenities

  • Elevators.

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Each evening, kids of all ages can enjoy the different nightly themed shows, and include favorites like Barney, The Little Mermaid, Shrek, and more. Other evening entertainment shows feature special themed acts.

Baby Paradise Program

 
Age range: 1 to 3

Kid's Paradise Program

 
Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 3 to 12
  • The Nitro Club - open every night from 6.00 p.m. to 2.00 a.m. A very special place for everyone, the family can enjoy dancing together until 11.00 pm and savoring a non-alcoholic drinks
  • Nightly Shows at the Yumik Theater starting at 8:30 pm
Type Amenities
Crown Club Lounge Bar, Lounge
Club Caribe Pool Bar Bar, Swim-up bar
Las Brisas Bar, Pool bar
La Concha Bar, Pool bar
Beach Bar Bar, Beach bar
Lobby Bar Bar, Lobby bar
Trafalgars Bar Nightclub
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Sans Souçi Restaurant (adults only) À la carte French Dinner Reservations required
Los Gallos Restaurant À la carte Mexican Dinner Reservations required
La Palapa Restaurant Buffet International Breakfast, Dinner, Lunch
Fisherman's Seafood Restaurant À la carte Seafood Dinner Dress code, Reservations required
Fujiyama Restaurant À la carte Asian Lunch
Wayne's Boots À la carte Grill/steak house Dinner Reservations required
La Piazza Restaurant À la carte Italian Dinner Reservations required
Midway Stop Snack Snack bar International Snacks
Tutuch Snack Snack bar International Snacks
Tea Time Café Coffee and Pastries Snacks
  • Rooms: 617
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
Blvd Kukulcan 18
5 Hotel Zone
Cancun, Mexico 77500
011-52-998-848-9000
15 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Jetted pools: 1
  • Kids pools: 1
  • Outdoor pools: 4
  • Water slides: Included

Golf

  • Driving range: on site ($)
  • Mini golf: on site

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Snorkeling: on site ($)

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Cinema with popcorn
  • Pro shop
  • Business centre available ($)
  • Concierge
  • Dry cleaning available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Parking
  • Tour desk
  • Wedding facilities available ($)

Location

Address
Blvd Kukulcan 18, 5 Hotel Zone, Cancun, 77500, Mexico
15 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Zero - would not recommend this to anyone, I wouldn’t even recommend to someone I disliked.

Mys_lvb on Jun 19, 2021

We reserved this resort because we were on an all day tour and wanted an “all inclusive” beach front resort near the airport. We had originally booked “Oasis” but we read this had a water slide for kids and good recent reviews so we booked it. BIG MISTAKE! First off when we arrived my beach front suite was not available so they gave me a room facing the buffet wall. I figured the concierge perhaps made a mistake so I kindly pointed out I was not given the appropriate room, I was told “You’ll get room tomorrow” , My wife and kids were exhausted after the long tour to the pyramids so I was basically cornered to take what I got without an apology yet alone a refund for the difference in cost. The next day we had another excursion planned , upon our return Daniel Bottones (one of the bell boys) let us know that he remembered us and took our luggage to our new room - let me say Daniel has amazing customer service he is incredible and has the type of personality that makes you feel like you matter he deserves better than this dump ! He Should work for hotel xcaret Mexico because he’s great. Crown Paradise Club is far from a resort I’ve been to better cleaner and more attentive motels-not kidding!! The food here is not good we ended up taking a taxi to eat out. We saw others had ordered dominos pizza on our way out. We had no towels for the pool (they told us at check -in we would receive in a.m and did not. We spent minimal time at this place and I couldn’t wait to get out . I saw 4 roaches in our suite I didn’t want to turn off the lights I felt anxious and itchy thinking they’d crawl on me or the kids - horrible , horrible , horrible I would not recommend this place. Aside from Daniele Botones who was the kindest and most welcoming young man with exceptional customer service Nobody or anything at this place is worth the stay. I wouldn’t come back, I wouldn’t recommend and I hardly ever write reviews , but I would hate for a family to feel stuck like we did due to our scheduled excursions outside the “all inclusive resort” if our schedule had been more flexible and I knew my way around you BET I would have left even sooner!

TripAdvisor users rated this property 2 out of 5

Luz Del Valle

Cosmopolitan244529 on Jun 19, 2021

This resort needs to be renovated. There is peeling paint everywhere. I observed areas of plaster falling at the ceiling in “La Palupa.” The reception area was leaking. That was not even safe for employees. There was fresh paint in my room upon my arrival and I got clothes stained and a backpack stained. Hallways were flooded due to the rain. We were a group of 19 people including 2 kids. A friend had to move to another room because she found roaches in her room on Tower 1. My room was on Tower 2. 1 out of 3 elevators has air conditioner at times. There is no air conditioner at the entertainment room. There is no activities for adults. If you want to have fun you must buy an excursion or tour (very expensive). Transportation is not included for some tours or packages. The hotel instructed us to use public transportation. We had an issue because we hired a driver to visit Coco Bongo and a taxi driver made a scene in front of all of us because he wanted to give us the ride. The hotel was not supportive with us. We had to leave walking to the outside and get inside of the vehicle outside of the premises because the deal was not made through the hotel. There is only one pool only for adults which closes at 6:00pm. If it rains the bar closes. The hotel wants to make a profit out of everything. The beach could not be used. The only nice thing to say is that the staff was kind and welcoming. My advice.... pay a little more and stay at a better place.

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